Guest reviews

• Europcar

  10 - "Very helpful and smooth transaction Accidentally booked the wrong terminal for pick up but managed to change drop off to correct terminal without any fuss Car was smart with intelligent driving guide that steers the vehicle to the road markings - good to have when you are driving abroad Car hire price was half price of direct booking with Europcar"

• GREEN MOTION

  9.7 - "Muy buena atención y servicio. El auto super cómodo y económico."

• Autounion

  10 - "Everything went well"

• GREEN MOTION

  6.7 - "The pick up process was slow. We had to wait for the car for 25 minutes. The car was beat up and we had to go over a lot of dents and kinks. The car wasn’t clean on the outside, and the Soundsystem didn’t work properly. The inspection up after the drop off, went OK. "

• Top Rent A Car

  8 - "le minibus était parfait, la sympathie au guichet était absente et le delà de traitement pour recevoir la voiture a pris plus de une heure"

• Top Rent A Car

  9.7 - "Long queues but great staff when you go to the desk. Many dings in the car were not shown on the handover sheet but they were patient while we pointed them out. Just as well as they went through looking for damage in great detail when we returned the car at the end of the rental period. Car had done 80,000km but in great condition and drove well. "

• Green Rent A Car

  10 - "thanks"

• Top Rent A Car

  10 - "Everything was great. Car was new and clean. Stuff was very helpful. The paperwork upon receiving the car was a bit much and took some time."

• Top Rent A Car

  10 - "Took a long time to get the car when in the car park (only one staff member who was busy. Very friendly staff! "

• SURPRICE RENT A CAR

  10 - "The desk was manned out of hours for us to collect our car. Very helpful member of staff and the entire process was incredibly easy"

• NU Car

  10 - "I would like to say many thanks to staff on during the procedure of pick up and drooping the car - Mr. Hristiya and Mr. Ivan , excellent and well done. Ovanes Terziyan"

• ADDCAR RENTAL

  4.7 - "The stuff in the desk are thieves!!! They charged $514 from my credit card when they took it for the deposit procedure. I asked twice what is the purpose of using my card, and they replied it is only for deposit in case I damage the car. Be aware- this is a fraud!!!"

• Alamo

  9.3 - "the car was spacious and well maintained. There was a smoking scent in the car (unfortunately normal thing in eastern europe). all and all very good experience. "

• ADDCAR RENTAL

  9.7 - "I was offered a great deal on an upgrade to a luxury vehicle. "

• ADDCAR RENTAL

  7.3 - "NO NOS HAN DEVUELTO TODAVÍA LA FIANZA DEPOSITADA DE 425€ Y ya han pasado 2 días !!!!!!"

• ADDCAR RENTAL

  10 - "very good!"

• Alamo

  9 - "The car did not fully meet my expectations, because on my way to my destination the engine reduced power (and it was not clear why) and that is annoying when driving in the mountains. The staff was very committed and helpful. The last day I rented the car I saw that something hit the car, they had a look and were happy I reported this and did not charge me for that."

• GREEN MOTION

  9.7 - "Great service from greeting us at the airport all the way throughout the rental period Car was good and they even gave us a bigger car than the one reserved "

• Alamo

  5 - "Awful old dirty damaged car with a bad smell"

• Europcar

  10 - "toujours des voitures neuves et recentes. je loue que chez eux"

• Europcar

  10 - "The best renter agency ever"

• GREEN MOTION

  10 - "Greenmotion is OK. Easy rent may be good that I did not neet to use car insurance"

• GREEN MOTION

  10 - "The staff waited for us at the airport and took us to their bureau, where we quickly reviewed the state of the car, completed the paperwork and were ready to go. The Citroen C3 was almost new. We returned the car at the off-airport site and the check-out was fast and corteous."

• MEX

  4.7 - "They are not at the airport. You have to wait for a shuttle that takes forever. They have all kinds of scams like charging you extra for the obligatory road tax sticker that is on every other rental car. Also they charge 25 EUR to CLEAN the car."

• Europcar

  10 - "Everything perfect!"

• Europcar

  8.3 - "None"

• Europcar

  10 - "Lovely car and excellent service at a very reasonable price "

• Interrent

  9.7 - "Interrent's staff was quick and efficient. The car was in a great condition, almost brand new. Would use this company again in the future."

• SURPRICE RENT A CAR

  8 - "Easy to organize with."

• Alamo

  8 - "Very impressed with the car we received. We were upgraded and the vehicle was almost brand new with only 1000km on rhe clock. Would definitely use again. "

• SURPRICE RENT A CAR

  9 - "The drop off location was difficult to find as it appears to be in the Turkish Airways pavilion. Once inside the parking structure it was difficult to find the parking spaces. Also, having the fuel tank at half full when picked up almost ensures that I am going to spend more than necessary refueling the vehicle. "

• MEX

  6.3 - "Car was great but everything else was a disaster. The stuff knew I was running late for a flight and found a way to extort money from me when I returned the vehicle. Now I know why their prices are so low. They make up that with crazy charges when you return the car. I have rented tons of vehicles over the years and I have never seen anything like this. It is absolutely crazy. "

• MEX

  2 - "I would never use them again. Spent one hour waiting on bus station in Bulgaria for pick up (called them 3x) with our two kids (5 and 7). Once we got to the office they told us we have to pay additional 20 Euros per day! We were trapped and tired and ended with smaller car and paying additional 140 on top of our 85! We couldn’t believe the way this camping does business! So disappointed. Our vacation started so horribly because of this! "

• MEX

  5 - "Content d'avoir filmé l'inspection du véhicule au pick up. Cela m'aura évité de payer une égratignure que l'employé n'avait pas inscrite au ramassage. "

• GREEN MOTION

  9.3 - "The counter staff were very helpful and professional."

• MEX

  2 - "This company is dangerous for the clients coming from another counties , because when the client argue for the unexpected fees they notified that they will withdraw these fee from your credit card no matters. I was witness for three clients that were in scandal for the additional fees. The owner said that he is collector of money."

• MEX

  6.3 - "I received different car than the one I rented initially. I returned the car one day earlier and I was charged a fee of 25 Euro for that even though I paid in full for the entire renting period. That penalty fee makes no sense when the client had paid in full upfront for the car."

• Europcar

  9.7 - "Thanks for the good service. Everything went good just had to wait for sometime at the terminal for staff to show up in the office. Other than that everything went good."

• SURPRICE RENT A CAR

  9.7 - "Excellent service and super detailed explanation of the car! Given that it's our first time in sofia, the staff really went the extra mile to explained the ins and out of driving and Parking in sofia! A clean ride that was fuel efficient! Amazing! "

• Europcar

  6 - "They did not gave me the car that I have booked"

• Enterprise

  8 - "Car was no where close to the quality of an Opel Corsa"

• ADDCAR RENTAL

  10 - "Great price, great service! Thanks again! "

• Europcar

  9.8 - "Like: Excellent car condition and fast service "

• Car Rent

  8.4 - "Like: car was reliable and did the job
  Dislike: I asked for a car with an AUX output and an USB port and was assured that it would have these. It did not. Not a big deal but still not what I expected "

• Alamo

  8.4 - "Like: hassle free
  Dislike: no complaints "

• Thrifty

  10 - "Like: efficient pick-up process, the car was in good condition,
  Dislike: nothing "