Guest reviews

• Alamo

  10 - "MUY PROFESIONAL"

• United Rent a Car

  7 - "O carro atendeu a expectativa, porém me foi entregue com o tanque vazio. O tempo de espera foi pequeno para a retirada do veículo, porém no momento da devolução a pessoa responsável por fazer a recepção do veículo não estava presente no local. Tivemos que deixar o carro com um funcionário que me disse que não poderia fazer nada além de receber o carro. Não recebemos nenhum documento de avaliação de veículo na entrega ou na devolução. Estou aguardando para ver se surgirão problemas com esta aluguel. "

• Keddy by Europcar

  8 - "Mas agilidad del personal en la devoluvion. "

• Keddy by Europcar

  10 - "Vehiculo nuevo como y excelente estado. El vehículo no lo recibí lleno de combustible "

• Budget

  10 - "Si, el coche era mejor de lo que esperabs La atención, entrega y devolución fueron muy expeditas."

• Europcar

  10 - "Recibí un auto del año con 16.000 km en excelente estado. El único detalle fue que no logré regular la intensidad del tablero de instrumentos para verlo mejor durante el día."

• Alamo

  8 - "El auto era mucho más pequeño un i10, Por lo que no era Accent o Similar."

• AVIS

  10 - "Todo nuy rápido y eficiente."

• Budget

  10 - "Es avis"

• AVIS

  9 - "Ningún comentario"

• Budget

  8 - "muy barato el arriendo del auto por día. el auto estaba en excelente estado. practico y rapido"

• Keddy by Europcar

  8 - "Estimados, buenos días. La verdad no estoy conforme con la experiencia con el arriendo. Al momento de la recepción del auto revisamos que todo estaba funcionando OK y listo para partir el viaje pero en la mitad de mi estadía quedamos en panne en un parque nacional sin conexión ni ayuda por pérdida de aire en una rueda delantera (izquierda). Luego de llevar el auto de urgencia una vulcanización para solucionar esto, identificamos que un perno de la llanta estaba rodado y adicionalmente la rueda ya contaba con un parche interior el cual fue el causante de nuestra panne. En resumen, perdimos 2 días de nuestro viaje por una desprolijidad del auto que era imposible de identificar en la recepción (una reparación mal realizada del neumático previamente a nuestro arriendo y un perno rodado que afectó la reparación). Espero una compensación por parte de Europcar por los días perdidos y la mala experiencia."

• AVIS

  10 - "Avis es muy buen servicio"

• Hertz

  9 - "Encontré excelente que por $30.000 más, retiren el vehículo desde Temuco. "

• Budget

  10 - "O carro superou minhas expectativas, o custo benefício foi excelente, o carro muito econômico e confortável e os funcionários da Budget muito educados e prestativos."

• Budget

  10 - "Personal muy amable y carismático "

• Alamo

  9 - "perdi las llaves y no tenian llave de repuesto perjudicandome enormemente todo el viaje."

• Europcar

  10 - "The service was excellent, and both the pickup and drop-off processes were very convenient."

• AVIS

  9.3 - "El auto del aviso no era el mismo, pero similar que. Pensé que podía ser mejor "

• CHILEAN

  10 - "Todo perfecto! El personal, tanto en el counter como en la oficina del estacionamiento, muy amables y dispuestos a ayudar "

• Europcar

  10 - "Very convenient and satisfactory."

• STREET

  2 - "mas de 4 horas, nadie los conocia, no tienen oficina en el aeropuerto, nadie me estaba esperando, los numeros brindados no existian, un desastre"

• Keddy by Europcar

  9.3 - "Muy buen vehículo para lo requerido "

• Europcar

  10 - "Very satisfied. No need to return the car twice; they combined my four-day and one-day rentals into one."

• Europcar

  10 - "Very satisfied!"

• United Rent a Car

  10 - "Very satisfied"

• CHILEAN

  6.3 - "The staff gave us a car that had no air-conditioning working. We had to spend 2-3 hours total resolving this issue. After we got the new car, we got a punctured tire while driving on a highway. We had to get this repaired ourselves and chilean did not even compensate us. Overall poor quality vehicle and bad experience. "

• Europcar

  10 - "Excellent experience, the staff at the store spoke great English, making communication easy. They also provided valuable self-drive route information."

• Euro rent a car

  6 - "There was no counter at the airport. It said there would be a pick-up with a sign at the airport, but I had to call them myself before they came. It was a new domestic Chery SUV."

• Keddy by Europcar

  7.7 - "we had a puncture enroute and getting hold of anyone to help , respond and call back was very difficult and we had to sort it out ourselves. Dont have a problem on a Sunday."

• Europcar

  8 - "Satisfactory"

• Hertz

  9.7 - "El vehículo tenía muy poco kilometraje y estaba en perfecto estado."

• CHILEAN

  7 - "We waited a long time for the lady to do the paperwork - this should be more automated. The car was clean but old. On the second day, the car wouldn’t start. It was initially hard to get through to Chilean live chat. When I did, customer service was not very sympathetic, even though the problem was with their car. They agreed to send out a jump-start service at our cost - for us to argue later with Chilean. They also agreed to switch the car, once it started - but I had to do a stressful drive across Santiago to their office which was closing imminently. The staff at that office were ultimately helpful. Not a good overall experience."

• AVIS

  9.7 - "they should be more clear that there is no office at airport"

• Europcar

  9.7 - "Great car for what we needed. Bigger than I expected. They could have helped a little more with advice on making mirror adjustments etc. "

• Hertz

  2 - "The system integration has issues, the waiting time is too long."

• Europcar

  10 - "Buena atención del personal"

• Keddy by Europcar

  10 - "Todo bien con el servicio en la recepción y devolución del automovil rentado."

• econorent

  2 - "Terrible car rental service. Due to a flight delay, I contacted the rental platform 4 hours in advance to delay the car pickup. When I arrived at Kamala Airport around 2:30 PM, the place was deserted. Other car rental companies had staff, but this one was completely empty. The posted contact number went unanswered, and I had to keep contacting the platform. The platform informed me that they had been unable to reach the rental company for the past 4 hours. After a long flight of more than ten hours, I had to wait at the car rental counter for over 2 hours and still didn't get the car. To make matters worse, the rental company and the platform delayed the refund process endlessly. This is beyond terrible."

• Hertz

  9.3 - "Único ponto, foi que deixamos pago os pedágios que ficou em torno de R$300,00, porém não foi usado pois na cidade mesmo não tem pedágio. O dia que fomos na Vinicola Conha y Toro, tivemos o maior constrangimento, pois a cancela automática não abriu, nas cabines informaram que a tarjeta não era para aquele pedágio, ficamos presos na cancela, sem dinheiro e não aceitava cartão. Fomos mal informados no balcão da Hertz e cobrado um valor que não seria utilizado. "

• Europcar

  8.3 - "The only complaint I have is that the tires were in just so and so condition and we ended up with a flat tire. Luckily it was close to the airport as there are no gas stations by the airport. The closest gas station is 1 hr away in Coyhaigue or 3.5 hrs in Puerto Rio Tranquilo. Europcar was excellent and covered the cost of the tire no questions asked."

• Europcar

  8.7 - "There was a line up when we arrived at the counter. Car was great. Service was great. "

• Europcar

  9.7 - "The physical condition of the car contained many small dents and scrapes but the interior was mint. Windshield and tires were in extremely good condition. The front counter staff were fun and set everything up swiftly and released the car with ease. I would rent using Europcar again without question."

• Budget

  8.3 - "Muy bueno!!"

• Europcar

  10 - "The service was fantastic and the best car I have rented this year . Keep up the good work"

• Keddy by Europcar

  9.3 - "Auto en impecable estado, 4/6 de bencina, asiento muy incómodo"

• AVIS

  9.7 - "El coche fue perfecto para ir por el parque nacional de las Torres del Paine, muy comodo para 5 personas y gran espacio en el maletero"

• Keddy by Europcar

  10 - "Todo el servicio de principio a fin, excelente. Definitivamente vuelvo a usar este servicio."

• Keddy by Europcar

  7.3 - "El personal de devolución ,quería que entregara en 10 minutos el vehículo sin dar tiempo para ka revisión y después desapareció y fue imposible ubicarlo el cual tuve que dejar la llaves en una caja de recepción "

• ACE

  9.7 - "Perfecto"