Guest reviews

• Thrifty

  10 - "Great service from the rental desk as always. Very smooth and quick process. No hard sell on extra insurance. Very friendly english speaking agent."

• Thrifty

  9.3 - "Great service, no hard sell of top up insurance. Fairly new car Very good value."

• Dryyve

  8 - "The paperwork was horrendous , felt like i was marrying somebody!. and of course the bill ended uo higher then agreed, ( due to insurance I thought i already had) hongarian extras brought my bill about 75 dollars higher then expected"

• Hertz

  9 - "Great service at a reasonable price"

• AVIS

  10 - "Das Auto hat meine Erwartungen übertroffen. "

• Budget

  9.7 - "The car was exactly what we paid for. Service was excellent and fast. We highly recommend Budget Budapest airport."

• Alamo

  8 - "hey charge cross border fee for each country you cross to, unlike any other company"

• Schiller

  10 - "Excellent service!"

• Hertz

  10 - "New car, good service"

• GM

  10 - "Every thing went great. It was very helpful to meet a guide from u that help.with all. The drop.off was easeier"

• KLASS WAGEN

  9.3 - "The description of how to find our vehicle when landing in Budapest was completely wrong. QEEQ stated that someone would be waiting for me after I went through customs. This was not true. Then it said to go to the vodaphone counter at the airport. There is no more vodaphone counter at airport BUD. I confirmed this with the man at the information desk. He luckily informed me that I would need to call Klaas wagen once I was ready for the shuttle to take me to get the car. After I did this it was no problem. A friendly driver with a large van came to meet me in about fifteen minutes and it went smoothly from there. But the main thing is that QEEQ has to change its explanation to say that the customer needs to give a call to the Klaas wagen agent upon arrival because there is no Klaas wagen counter. "

• Hertz

  9.7 - "Yes Hertz staff at Budapest (Gary) was brilliant, as i had two extra passengers and decided to go for a bigger car, not only did gary give me an automatic but a brand new Kia CEED, and the car was excellent, for only an extra 100 euros. However on returning the car a different staff said i had to pay extra for petrol - but showed him a pic to indicate tank was full, and additionally i had to pay 27 euros extra on taxes which was not mentioned when i hired the car at pick up point. Otherwise Hertz services and staff are TOP CLASS. Otherdrawback is the 1200 euro deposit - quite steep I personally think."

• FLIZZR

  9.7 - "It was perfect."

• Hertz

  10 - "My car exceeded my expectation. But I waited at the counter for more than an hour because Hertz didn’t have the reservation….? So I got an upgraded car ?"

• Schiller

  10 - "Car was clean and in good condition. Great service from the Schiller team."

• Alamo

  10 - "Excellent staff"

• Hertz

  9.7 - "The new vw Polo was great, the interior was impeccable, nice extras were the adaptive cruise control and the intelligent lights. It may be that previously the tank was not completely full (took a few more liters to fill it up than the travelled distance would suggest) not a major issue though, it was still a very good deal."

• AVIS

  8.7 - "Everything going good"

• KLASS WAGEN

  8.7 - "I bought extra insurance from easyrentalcar already .they try to upsell me their local insurance for a better coverage.i don't want to pay double coverage.it doesn't make sense .it makes me so scare to drive and park my car on the street"

• FLIZZR

  6.7 - "I was charge border fees by rent a car company which was actually not required. They should inform this prior to booking. "

• KLASS WAGEN

  9.3 - "I have been picked up at the airport and quickly taken to the site. The office staff was helpful and kind. They gave me a better car than i booked. Overall good compared to other companys. The only downsize is the interior cleanliness as it was definitely not cleaned after the previous driver. My deposit was released in 1 day. "

• Budget

  9.3 - "Easy to pick up and return the car. The only pain is the fact that car park at Budapest airport is under construction. You have to walk 5-10 min or wait for shuttle bus to get to the rental center."

• KLASS WAGEN

  3.3 - "The worst ,they try to sell me another insurance,when I had full super insurance "

• KLASS WAGEN

  8 - "Everything was good!"

• Schiller

  5 - "The car came with some damage and without an international car insurance despite that Border Crossing permit was added to the charges. Almost ruined our vacation as we were stopped at the border with the fear of not passing. The customer service first lied to the border officer to avoid issuing the insurance then when pressured by the border officer with repossessing the car by the police the insurance papers were finally issued. "

• KLASS WAGEN

  7.7 - "Still waiting on the pending charges to be dropped off my credit card. I purchased the extra insurance through easy car, and not Klass Wagen....hopefully there will not be any issues. "

• Schiller

  10 - "Take a car at Schiller in Budapest, nice service, good price. Got new Skoda Octavia"

• KLASS WAGEN

  8 - "It was a bad experience. We waited until the bus came to the company office after we complied with them and know the location of the ride. When we arrived we waited for a long time and then came our turn and when completing the paperwork and payment turned out to be a payment system failure and waited long and told us to come later with regret. Before going to tell us to solve the problem. Long wait and one employee"

• Hertz

  9.3 - "They were not able to read a gas gauge and tried to charge me for not returning the rental full"

• Buchbinder

  8 - "The car was fine. The Buchbinder staff could not give me a "BMW" or similar because they only had Ford. "

• KLASS WAGEN

  6.7 - "A dusty "start-up" place. The driver of the fancy Mercedes, told to be the owner, has no regards of his customers, bolting off right beside several customers leaving them in a cloud of dust. Show-off, inconsiderate. Also staff not willing to use the rental to dive the customers to the Airport, rather cramming them in a very dirty van, who's driver allows small children to be held in the arms => Illegal! "

• Buchbinder

  9 - "Be careful, the staff makes a photocopy of your credit card (both side!!) make sure you cover up your CVV code... or tell them not to copy your card"

• KLASS WAGEN

  7 - "Finding the agent in budapest was not easy. the car was very dirty inside. To get a car with romanian plates in budapest is not very smart"

• KLASS WAGEN

  7.3 - "counter stuff was nice only thing there was not so much stuff to deal with the many people at that busy time of the year ...I had to wait approx an hour +to get the car. agent pick up at the airport was nice and supportive wish there was a quicker transfer shuttle available...the car was a Ford and had 130000 + km and a bit noisy engine which not good if I had to drive a lot. the check out was quick and easy...Still would recommend this company again..."

• FLIZZR

  8.7 - "everything was great, one comment: the car was to be picked up from SIXT, but on the documents the name SIXT didnt appear, only FLIZZR. this needs to be clearer."

• KLASS WAGEN

  7 - "Good: - The car/condition was excellent. - drop-off was really quick and efficient, the lady was excellent. Areas for improvement: - At the airport pickup, instructions of where to find the Rep were not clear. - At pick-up the Rep was terrible - he tried to apply a lot of pressure to get me to pay the extra 159 Euros for full indemnity cover, and when I declined his behaviour totally changed from being 'friendly' to being rude and sulky. Unfortunately this negativity is what I will remember most about Klasswagen. "

• Schiller

  7 - "I was disappointed, I was renting an Opel Astra, but they gave me a very weak, smaller Opel Meriva. Small and weak motor, no Bluetooth, no USB port, no parking assistance, zero convenience functionalities other car rentals provide by default these days. Do they even make cars like this in 2019? "

• U-SAVE

  8.3 - "Staf is very friendly and supportive."

• Megadrive

  8.7 - "Winter tires in summer?"

• Hertz

  10 - "Great service and can't fault anything."

• Schiller

  9 - "There were problems with their computer software so it too over 30 minutes to complete the paperwork when picking up the car. They would not accept Euros nor a card to pay for a parking ticket and as a result I was unable to pay for it within the specified period on the ticket. It didn't make any sense that they wouldn't take my forms of payment and now my fine has increased as a result."

• Schiller

  9 - "I requested auto and had a call on the day saying it wouldn’t be available due to an accident. I was offered a free upgrade to a manual or a manual of the same level. I took the same level stating I would need a discount due to the premium paid for an auto. This was provided and a good deal was had in the end "

• KLASS WAGEN

  10 - "Professionals and yet friendly. Would definitely recommend them"

• U-SAVE

  8.7 - "I picked up the car with an empty tank. I was not given an option and had to fill the car immediately. I was told not to worry bring the car back empty as well. On bringing back the car empty I have now been charged extra for fuel !!!"

• GM

  3 - "We arrived late at night and without being able to reach anyone at the car rental it took us a long time to find the place. Once we arrived there was 1 sleepy attendant that took his time and wasted over a half hour just to fill out paper work. Once paperwork was signed he came with us to the parking lot and made us sign a paper that we inspected the car. But in a pitch black lot with no lights it’s impossible to see any minor damages at 2am. When we returned the car 1 day later 2 attendants came out to inspect the car and claimed to have found a scratch under the car that you can only feel with your hands (not visible to the eye) HE ASKED US TO PAY 177 EURO FOR DAMAGES. WHEN WE REFUSES HE THREATENED US TO CALL THE POLICE AND STOP US FROM LEAVING THE COUNTRY WE HAD NO CHOICE BUT TO PAY HIM"

• U-SAVE

  5.7 - "No enough information about the conditions of the booking, some extra rules that the guys in the front desk didn't explain with clarity, the car conditions was good, but definitely the car was not clean, the quantity of km for rent car in Hungary and driving to near country are ridiculous small, just they making a rule to rip-off more money."

• Schiller

  9 - "Like: very good car !!!!!
  Dislike: GPS built in the car and the staff charges the extra GPS !!! Very on professional! "

• KLASS WAGEN

  9.2 - "Like: Very kind and serviceable staff. I left my camera in the car and they returned it back to me. "

• GM

  9 - "Like: Quick friendly service with no pressure to buy extra insurance or services Car as promised, high mileage but ran and drove perfectly 9 seater ford transit
  Dislike: Just a little longer wait than expected for dropping us back to the airport "

• Hertz

  8.3 - "They prepared a manual car but I boked an automatic. They replaced when I pounted the mistake aout upon seeing the car. The process of picking up the car was very slow. On return I arrived a few hours earlier to return the car. It was during normal opening hours but nobody was there. I had to wait 30 minutes as the branch was short of staff. They went to pick up a car from service."