Guest reviews

• Icerental 4x4

  10 - "Muy fácil y rápido el proceso, el auto funcionó muy bien "

• Icerental 4x4

  9 - "For smooth and lovely customer service! Would use again!"

• Icerental 4x4

  9 - "Did not receive the car I reserved, got an older model with high mileage."

• Icerental 4x4

  10 - " need to pay more full protection again same prize at rental (Double)"

• Icerental 4x4

  10 - "El transporte del aeropuerto a la oficina de entrega tarda bastante y no hay señalización de dónde esperarlo..."

• Icerental 4x4

  8 - "I booked Skoda Octavia two wheel drive. Since the vehicle was not available, Suzuki S cross four wheel drive was given during pick-up. The staff convinced us that four wheel drive is better and that the vehicle is upgraded free of cost. It made us think that we are getting a better vehicle. But it turned out that's not the case. A two wheel drive would have been more than enough for our journey. Also since we had taken a four wheel drive car, it impacted the mileage and so we had to spend a lot more on fuel. Other than that we did not face any issue. The vehicle was given in good condition. It was good to drive."

• Icerental 4x4

  9 - "Very good Experience, they try to sell the insurance even you if u have third party insurance. But its their job. "

• Lava

  6 - "The car was in an amazing condition, but the pickup process was so painful. Had to wait 45 minutes for the pickup at the airport to reach the Lava rental site and then another 90 minutes to pick up the car. Lava needs more staff to handle the demand."

• Icerental 4x4

  10 - "The car was very new, and perfect for the Islandic roads. "

• Icerental 4x4

  8 - "Me hubiera gustado poder ver el coche antes de firmar que estaba ok, pero te dicen que lo firmes y luego le hagas un vídeo (lo cogimos a las 2 de la madrugada) por suerte no pasó nada, porque un vídeo con esa oscuridad no habría servido de nada. Eso nos tuvo intranquilos."

• Icerental 4x4

  8 - "Returning the car was fairly quick, but the airport shuttle runs every 20 minutes, so make sure to allow enough time."

• Europcar

  10 - "Very good"

• Europcar

  10 - "Very satisfied"

• Europcar

  10 - "Good"

• Europcar

  10 - "There were a lot of people in line"

• Europcar

  8 - "Satisfied, except for the long wait time to pick up the car in Reykjavik; everything else was good."

• Europcar

  10 - "Excellent"

• Europcar

  10 - "Satisfied"

• GEYSIR CAR RENTAL

  4 - "The store is a bit far from the airport. When I went to the store to pick up the car with my pre-order, I was told there were no cars available and that they would refund me. Of course, I couldn't accept this, so I discussed the possibility of upgrading the car model. The store said there were no upgraded models available either. I then suggested going to their parking lot to check, and the staff accompanied me. Unexpectedly, a Hyundai SUV had just been returned, so I insisted that the store rent me this recently returned car. The staff eventually agreed. The most frustrating part was that when customers go to the store at the agreed time to pick up their car, they are told there are no cars available. The store doesn't proactively find a solution but instead directly proposes a refund, completely disregarding the customer's prior booking."

• Europcar

  10 - "Extremely satisfied with the self-driving experience. The song of ice and fire did not disappoint. Iceland's public transport system is not well developed, and some places can only be reached by driving yourself or joining a tour."

• Europcar

  10 - "Highly satisfied"

• Europcar

  8 - "Renting and returning the car was convenient, but finding the car was a hassle with unclear instructions. The car's condition was not great, warning lights appeared several times, and there were strange noises."

• Icerental 4x4

  8 - "It was okay, had to wait quite a while to pick up the car."

• Europcar

  10 - "Fast and convenient"

• Budget

  7.7 - "Waited ages for the car in a huge line. When we got the keys it was a 5 minute walk in torrential rain to pick up the car. Other car rentals had a bus to take them there and back. On the way back there was a bus to take us back to the terminal which was appreciated."

• Hertz

  8 - "Nothing happened"

• Hertz

  10 - "Very satisfied"

• Europcar

  10 - "Satisfied"

• Thrifty

  10 - "Very satisfactory"

• Europcar

  6 - "Car pickup was smooth, but the service of the return staff needs improvement."

• Europcar

  10 - "There was no upselling throughout the process, and the paperwork was completed very quickly."

• Europcar

  10 - "Very satisfied"

• Hertz

  10 - "Quite satisfied"

• Go Car Rental

  10 - "Very satisfied"

• National

  10 - "Very good"

• Europcar

  10 - "Pretty good"

• Lava

  10 - "Satisfied!"

• Icerental 4x4

  8 - "The service was alright, and the car was fine too. However, during peak seasons, it seems like there aren't enough staff at the counter, so both picking up and dropping off the car take time. Additionally, because it's a bit far from the airport, waiting for their shuttle also takes time."

• Alamo

  2 - "Experienced the car rental policies in Iceland. Minor scratches resulted in compensation costs exceeding the rental fee. The same brand in other countries is trustworthy, but here, you must be cautious."

• Lava

  10 - "Initially, I was worried about hidden charges when picking up the car. I specifically told the staff that I had already bought insurance through QEEQ, and they reassured me that there was no need to purchase additional insurance. They didn't try to upsell any services afterwards. It was a smooth and reassuring experience."

• Icerental 4x4

  8 - "Easy pickup and drop-off, 24-hour service"

• Europcar

  10 - "Good service"

• Europcar

  10 - "Everything was great."

• Lotus

  4 - "Average"

• IceRentalCars

  8 - "It's okay"

• Lotus

  8 - "Well-organized rental company"

• Europcar

  10 - "Very satisfied, quick pickup and return, high efficiency."

• Europcar

  10 - "The process was simple and quick, very satisfied."

• Lotus

  6 - "The queue was quite slow. If you're rushing to catch a flight, it's best to arrive early. I used Apple's built-in maps and found them more useful than Google Maps. It's important to buy full insurance and gravel insurance as stones can easily hit the car on the road."

• Europcar

  10 - "The process was straightforward and the self-drive experience was great."