Guest reviews

• SURPRICE RENT A CAR

  10 - "The car was virtually new and in perfect condition. The staff at the rental office were excellent at both collection and drop off"

• SURPRICE RENT A CAR

  8.7 - "Counter located out of Airport building, near the public parking - just close to other rental companies. We've got Fiat Tipo instead of Ford Focus - in fact the same car class. Car had two major damages an several scratches on different parts. Clean outside and inside. Staff communicative and helpfull. Good experience during drop off. "

• Europcar

  4 - "Despite of booking at an additional price, an assured/ guaranteed model, was provided with a lower category vehicle. No prior information or anything and not an even an iota of apology/ compensation."

• CARWIZ

  9.7 - "Great experience, recommended. "

• CARWIZ

  10 - "Carwiz were great, the staff were professional, informative and friendly. The car was excellent; clean, modern and reliable."

• OK Mobility

  9.3 - "Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do. Otherwise car was in excellent driving condition and was clean. "

• GREEN MOTION

  10 - "Great guys. Very professional. Highly recommend "

• CARWIZ

  8 - "We have booked an intermediate car. We have got a 7 seat Ford with the back seat shelf missing. There was no alternative to change the car. We had to travel the next day to the town office in Belgrade to get the shelf. In addition, the car had an unusual number of scratches and bumps, and trying to identify each of them to make sure they are marked at pickup, took a long time. "

• AVIS

  6.3 - "They tried to charge me additional things claiming my booking was not in its entirety valid. In the end charged me an amount which I emailed EasyRentCars about. Terrible experience with Avis."

• Budget

  9 - "Gutes Fahrzeug, leicht zu bedienen."

• Budget

  8.3 - "I can still see that 800e are reserved. Why is that? Everything was perfectly in order with the car. Jos uvek mi drzite sredstva blokirana na kartici. Da li postoji neki problem sa autom jer sam ga ja vratila u istom stanju kao i kad je uzet."

• Interrent

  3.7 - "There was no waste and no dirty car they said me your car is dirty. And they took 36 € they are lier. "

• Interrent

  9.3 - "Deposit amount disproportional with car class"

• CARWIZ

  9.3 - "We had a small damage, my booking platofrm Easyrentcars will cover it but i believe i m really overcharged for the damage. Except that everything was fair."

• AVIS

  8.7 - "Upgraded to automatic transmission. Great car and only address needs to be updated more accurately. Both Avis and Easyrentcars.com still reflect the old address. "

• AVIS

  9.3 - "The car was brand new! No problem!"

• Budget

  3 - "Dealing with Budget Belgrade staff was one of the worst experiences we have ever encountered. Never again. Have escalated to Budget HQ. Inattentive, disinterested, changed car allocation 3 times without consultation with us. After giving us wrong car, we went back to counter (after an already 1 1/2 hour process) to be told rudely not to call them if there was any issues!"

• Budget

  10 - "My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same."

• Interrent

  6 - "sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend. "

• Interrent

  8.7 - "We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again. "

• CARWIZ

  8.7 - "Very helpful staff at the counter - car we booked was not available, but they were very understanding and took the time to assist us (Especially the supervisor/ manager - cant recollect his name). "

• AVIS

  10 - "Counter staff were super helpful! Car was perfect! "

• Interrent

  9.7 - "Border crossing to expensive and charged me for washing the car on return "

• AVIS

  9.7 - "Avis Belgrade, is pretty slow in service. Though pickup didn't bothered me much, drop off took almost 2hrs. Luckily I had time in my hand or else I would have missed my flight. There was a minor scratch on the car for which they charged me almost 400 euros. Bad part is the charge was mentioned on the invoice as insurance premium. Thanks ERC, they managed to convince Insurer about the genuineness of the charges."

• Europcar

  8.3 - "Over charged me the cross border fee. Charged more than 200 euro for tiny scratches under the bumper. Avoid."

• Interrent

  10 - "Extremely satisfied. Very good price + upgrade without asking for it?! Awesome staff."

• AVIS

  10 - "Amazing staff, amazing price, 66$ Canadian for 11 days, smooth pick up and return, highly recommended Hvala "

• GOLDCAR

  9.6 - "Like: Car confirmed quickly, did what I had to.
  Dislike: The price was a bit too high for the type of vehicle and very few automatic cars available. "

• GOLDCAR

  9.4 - "Like: Friendly staff
  Dislike: Pick up time "