Guest reviews

• Bluu Car Rental

  10 - "Super "

• Hertz

  7 - "Busy, fine"

• Enterprise

  10 - "Great experience with all staff"

• Bluu Car Rental

  6 - "Too long wait for the car. Car wasn't ready when I got there."

• AVIS

  9 - "Everything was according to the plans and arrangements "

• Europcar

  8 - "Use Europcar for leisure & business never disappointed"

• Hertz

  8 - "the car provided was not the same and slightly smaller than the option chosen"

• FIRST CAR RENTAL

  10 - "A pretty good service experience, staff were friendly."

• TEMPEST CAR HIRE

  8 - "Service was good, but the security deposit is refunded two weeks after the return, not a credit card pre-authorization, it's a direct charge which is a bit annoying. Also, the invoice is not provided on the spot and has to be sent later by email. I haven't received it yet..."

• Europcar

  9.3 - "Suzuki Swift with aftermarket radio that didnt charge devices. Bluetooth didnt work. Not a great car."

• Budget

  9.3 - "It actually exceeded my expectations. Fuel efficient too"

• GREEN MOTION

  10 - "Excellent service from Brian and his team "

• AVIS

  10 - "Great, it's a chain store."

• AVIS

  10 - "The rental company is a well-known international brand and the service is good, but the efficiency is somewhat low. Initially, they gave us a Nissan Qashqai with a leaking tire. Later, they upgraded the vehicle, which caused a bit of a delay."

• Hertz

  10 - "Absolutely satisfied"

• AVIS

  10 - "First time renting a car in South Africa, very convenient"

• GREEN MOTION

  10 - "The vehicle whilst spacious was not powerful for steep climbs when fully loaded with x4 adults and luggage as a result a change of car was provided. "

• TEMPEST CAR HIRE

  10 - "Tempest services were amazing "

• AVIS

  10 - "Very satisfied. Although it wasn't the specified car, they provided a new car of the same class, which was great."

• Europcar

  8 - "all good nothing to report"

• Hertz

  10 - "The vehicle was in excellent condition."

• AVIS

  8 - "Good"

• Europcar

  10 - "Europcar is excellent, with great service. Renting from a big brand gives you peace of mind."

• Europcar

  10 - "Very satisfied"

• Keddy by Europcar

  10 - "The service was great this time."

• Budget

  10 - "The car was fine but ultra sensitive acceleration and braking made it a pretty bumpy ride. Ended up always starting in second gear which was better but a bit strange?"

• TEMPEST CAR HIRE

  7.3 - "Car booked was not available at the time of hire so had to settle for a lower grade car until it could be replaced a week into the hire. Both cars were older than I would usually expect but serviceable."

• Europcar

  9 - "The park sensors did not work. "

• Europcar

  10 - "Merci à Europcar et surtout à Gavin au guichet qui nous a dit avec un grand sourire que la voiture était neuve! Très facile à trouver."

• Europcar

  9 - "Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful."

• Europcar

  9.3 - "EUROPCAR, DID NOT ALOW ME TO EXTEND MY STAY ON THE WEBSITE. I TRIED ALL OF THE REF NO's BUT IT WAS IMPOSSIBLE TO DO IT ONLINE. I TRIED NUMEROUS TIMES TO REACH AN OPERATOR TO SPEAK TO. IT WAS A DIFFICULT EXPERIENCE. I WAS NOT ABLE TO DO AN AMENDMENT ONLINE. I AM WORRIED THAT DAILY COST OF HIRING A VECHILE THROUGH QEEQ WILL BE VERY INFLATED FOR THE x1 EXTRA DAY NEEDED, AS I WAS NOT ABLE TO DO A CHANGE ONLINE THROUGH QEEQ OR EUROPCAR. I EVENTALLY MANAGED TO SPEAK TO SOMEONE WHO NOTED I NEEDED THE CAR FOR ONE MORE DAY ON THERE SYSTEM. ON HANDOVER OF CAR, I WENT TO MAIN OFFICE AND THEY WERE NOT ABLE TO GIVE ME A COST FOR ONE EXTRA DAY EITHER. "

• WOODFORD

  8 - "Did not get the car I reserved. Needed the large suv. Got one much smaller."

• Europcar

  10 - "Good service"

• Europcar

  9.7 - "Excellent brand new car which exceeded expectation. Very friendly and efficient operatives in parking lots on pickup and drop off. Only glitch was an unexpected charge of 588GBP which caused some unease, but QEEQ dealt with for me. We didn't seem to get correct paperwork on pick up, but it was all sorted in the end."

• Europcar

  10 - "The whole process of collection and drop off was handled efficiently and very politely by excellent staff. The car was in very good condition. It was a good experience throughout."

• AVIS

  6.7 - "Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***"

• Europcar

  8.7 - "Easy procedure"

• WOODFORD

  10 - "Excellent car condition, very friendly staff."

• Keddy by Europcar

  8 - "Good car."

• AVIS

  10 - "Computer stuff was very helpful . The car exceeded my expectations. Well balanced in driving . I really loved the car !!"

• AVIS

  6 - "Too many extra charges"

• Europcar

  7 - "The guy at the collection point was not super friendly and helpful and took his time - understand it was late but they knew we were coming... The car was a bit smelly when we arrived and our requests were all ignored. Overall, it was ok but not the easiest car for the CT roads that are rather hilly."

• TEMPEST CAR HIRE

  10 - "Lanseria Tempest staff were very friendly and professional."

• TEMPEST CAR HIRE

  9.7 - "Staff were great."

• Europcar

  2 - "There was no service and no safety instructions provided. As a result, I was robbed with my car window smashed within two kilometers of the rental location, in about ten minutes. It might be because I didn't have glass and chassis insurance, but their service was non-existent, causing significant financial loss. However, the window claim process was timely and efficient, with all expenses covered."

• AVIS

  2 - "Long waiting time"

• FIRST CAR RENTAL

  6.7 - "Car was dirty inside. Had old tissues etc on the floor. Was obviously not cleaned properly"

• FIRST CAR RENTAL

  10 - "Everything went smoothly"

• Europcar

  8 - "Booking agents great at the check in"

• Firefly

  8.3 - "Collection process was very slow and communication was poor. Car was not immediately available despite having provided flight details in advance. There were a number of significant marks on the vehicle not noted on the collection schedule but which were quickly agreed with airport staff."