ACE, Honolulu International Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE - Honolulu International Airport Information, Car Rental Instructions & Policies

Address

Daniel K. Inouye Int'l Airport 2929 Koapaka Street Honolulu, Hi 96819

Telephone

+18083742137

Pick-up Instructions

Please contact the staff to pick you up to ACE - Honolulu International Airport car rental when you arrived.

Hawaiian Van Rental is the vehicle provider at the Honolulu Int l Airport. Upon arrival, please call 808-374-2137 for shuttle pick up.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	10:00 -15:00	10:00 -15:00	10:00 -15:00	10:00 -15:00	10:00 -15:00	10:00 -15:00	10:00 -15:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 11 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 12.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 12.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 14.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 14.99/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Chevrolet Spin,

USD 500 for Fiat 600,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from Honolulu Airport

Hotels

5.7 mi from Ramada Plaza by Wyndham Waikiki

Other Landmarks

1.3 mi from Keehi Lagoon

3.7 mi from Iolani Palace

3.9 mi from Mission Houses Museum

FIND ME A CHEAP RENTAL

Leaflet

Map view of ACE Store Location

coordinates: 21.334109 -157.907501

Guest Reviews

Total points： 9.2 / 10 Excellent

Vehicle condition: 8.9
Vehicle cleanliness: 9.4
Spaciousness: 9.6
Counter staff: 9.2
Pick-up location: 9.0
Drop-off location: 8.9
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

Anonymous
Hawaii - Oahu Island (honolulu)
7.7 /10 Good
Reviewed: Monday, March 31, 2025
We didn’t get small car as we booked- they didn’t have any and we received suv which we had to pay suv fee and more in gas and harder parking .
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A.Schultz
Hawaii - Oahu Island (honolulu)
9.7 /10 Excellent
Reviewed: Monday, March 31, 2025
Car alignment was off quite a bit. Otherwise the condition of the car was excellent! Fast pickup and drop off. Shuttle from airport was great too! Some of the best customer service experience I've had. I highly recommend renting from this business!!
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L.Lemchen
Hawaii - Oahu Island (honolulu)
8.3 /10 Very good
Reviewed: Monday, March 31, 2025
I was a tiny bit worried because there were dents in the car and the policies seemed strict, but as long as we didn't have any issues with blame later, we didn't mind dents, particularly with such an affordable rental. The car worked fine and the experience was smooth and I would definitely use them again.
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Anonymous
Hawaii - Oahu Island (honolulu)
8.7 /10 Very good
Reviewed: Monday, March 31, 2025
The computer program was down and so all the paperwork had to be done by hand. The staff was apologetic and were very helpful. We did end up with a small SUV which was fine. It took quite a while and the office was very crowded. When we were ready to drop-off, we couldn't find an address or phone number or even the name of the company anywhere!! We finally found the place on the internet.
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D.tom
Hawaii - Oahu Island (honolulu)
9.7 /10 Excellent
Reviewed: Monday, March 31, 2025
We had 7 people and the Dodge Caravan was perfect to get us around Hawaii. The staff are very friendly. No problems.
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Y.Lamontagne
Hawaii - Oahu Island (honolulu)
9 /10 Excellent
Reviewed: Monday, March 31, 2025
Service was really good. Was a a bit worried when I got in as the location is in the industrial park and it's really small, but I got what I asked for and they didn't try to upgrade me.
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jimbo5819
Hawaii - Oahu Island (honolulu)
9 /10 Excellent
Reviewed: Monday, March 31, 2025
i was a little worried about my rental because of a bad experience with another company in april. ace was great. the shuttle from the airport was wonderful, the pick up agent was efficient and was quick to get us in an out. the car itself was fine. the drop off was smooth and the shuttle back to the airport was great.
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N.Morota
Hawaii - Oahu Island (honolulu)
9.7 /10 Excellent
Reviewed: Monday, March 31, 2025
Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.
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k.matsuura
Hawaii - Oahu Island (honolulu)
9.7 /10 Excellent
Reviewed: Monday, March 31, 2025
車の受け取り返却ともにスムーズでした。車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、
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B.Hickman
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Monday, March 31, 2025
The car was awesome. We were able to get the car quick and start vacation without any trouble.
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J.Lee
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Good
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