Alamo, Berlin Brandenburg Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Berlin Brandenburg Airport Information, Car Rental Instructions & Policies

Address

MELLI BEESE RING 1, SCHONEFELD, BB, 12529, DE

Telephone

+493020621650

Pick-up Instructions

The Alamo - Berlin Brandenburg Airport car rental location is in terminal

You can walk to the counter of Alamo - Berlin Brandenburg Airport car rental.

If arriving by plane, you will find us one level below the arrival level. After leaving the security area in Arrivals 1, turn right until you reach the stairs and elevators. In Arrivals 2, turn left after the security area until you reach the stairs and elevators. Go down one level to Level U1. After leaving the elevator, you will find us on the right-hand side. At the end of the stairs, turn around and after approximately 100 yards you will find us on the left-hand side. If arriving by train or subway, take the stairs or elevators to go up one level to Level U1. After leaving the elevator, you will find us on the right-hand side. At the end of the stairs, look out for the elevators in front of you and behind you. You will find us on the left-hand side of the left of the three elevators. If you find yourself on one of the staircases which ends outside the terminal, please follow the instructions for arrival by car or bus. If arriving by car or bus, enter the terminal via Willy-Brandt-Platz on the ground floor. Inside the terminal go straight and after 200 yards, you will find us on the left-hand side next to the elevators. For arrivals in Terminal 5, please follow signs to the car rental center.

Drop-off Instructions

Please return to the Car Rental Return Center, follow the car rental signs at the airport. Google map link: https://maps.app.goo.gl/aT1xHJ8iRjVLNMw17

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	08:00 -23:00	08:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 8.4 - 12.3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Italy Croatia Hungary The Republic of San Marino Czech Republic Slovakia Slovenia Vatican City State Poland Show More Italy Croatia Hungary The Republic of San Marino Czech Republic Slovakia Slovenia Vatican City State Poland Denmark Liechtenstein Luxembourg Austria Andorra Norway Monaco Belgium France Ireland Sweden Switzerland Gibraltar Finland United Kingdom Netherlands Portugal Spain	EUR 6.24 per day

Countries

Charges

Italy

Croatia

Hungary

The Republic of San Marino

Czech Republic

Slovakia

Slovenia

Vatican City State

Poland

EUR 6.24 per day

Vehicles of the brands Audi,BMW,Mercedes，VW, Land Rover, Jaguar luxur Elite ElectricVehicles cannot be rented for cross border travels. Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10 days. Prices include taxes and fees.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 950 for Toyota Auris Hybrid,Opel Crossland X A/t,Peugeot 308-diesel,Seat Leon,Chevrolet Tracker,Fiat Egea Cross,Toyota Auris Ts,Peugeot 308,Vw Golf,Audi A3,Mercedes A-class,Chevrolet Beat,Opel Corsa,Toyota Corolla,Renault Captur,Skoda Octavia,Kia X-ceed,Mazda Mx30,J2 Toyota Rav 4 Hybrid,Aaa Aaa,Nissan Qashqai,Peugeot 5008,Kia Carens,Skoda Octavia,Skoda Octavia,Toyota Aygo,Renault Kangoo Ii 3m3,Toyota Yaris,Vw Passat,Volvo C40,Volvo Xc40,Ford Kuga,Volkswagen Multivan,Renault Espace,Volkswagen Passat,Volkswagen Passat Variant,Mystery Car,

EUR 1150 for Toyota Rav 4 Hybrid,Skoda Octavia,Skoda Superb,Ds Ds7,Volvo Xc60,Renault Espace,Renault Trafic,Bmw 3 Series,Bmw 3 Series,Benz V Class,Renault Traffic,Ford Tourneo,Bmw X3,Audi A5,Mercedes-benz Eqc,Mercedes Glc Aut.,Audi A4,Audi A6,

EUR 2500 for Audi E-tron 55 Electric,

EUR 1050 for Funky Cat,Toyota Auris Hybrid,Opel Crossland X A/t,Peugeot 308-diesel,Seat Leon,Jeep Avenger Electric,Chevrolet Tracker,Fiat Egea Cross,Toyota Auris Ts,Peugeot 308,Vw Golf,Audi A3,Mercedes A-class,Lexus Ux 300e,Chevrolet Beat,Corsa-e,Toyota Corolla,Renault Captur,Skoda Octavia,Mazda Mx30,Nissan Qashqai,Peugeot 5008,Kia Carens,Skoda Octavia,Skoda Octavia,Toyota Aygo,Renault Kangoo Ii 3m3,Volkswagen Id.7,Volvo C40,Mystery Car,

EUR 1250 for Toyota Rav 4 Hybrid,Skoda Octavia,Skoda Superb,Bmw Ix3,Ds Ds7,Volvo Xc60,Renault Espace,Renault Trafic,Bmw 3 Series,Bmw 3 Series,Benz V Class,Renault Traffic,Ford Tourneo,Tesla Model 3,Bmw X3,Audi A5,Mercedes-benz Eqc,Mercedes Glc Aut.,Audi A4,Audi A6,Volkswagen Multivan,Renault Espace,Audi E-tron 55 Electric,

Theft Insurance Excess differs by car model:

EUR 2500 for Audi E-tron 55 Electric,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Berlin Brandenburg Airport

16.4 mi from Berlin Tegel Airport

Railway Stations

10.6 mi from Train Station Ostbahnhof

12.4 mi from Train Station Zoologischer Garten

Hotels

2 mi from IntercityHotel Berlin-Brandenburg Airport

11.8 mi from Holiday Inn Express Berlin City Centre-West

12.6 mi from Steigenberger Hotel Berlin

Other Landmarks

12.8 mi from Zeiss-Großplanetarium

FIND ME A CHEAP RENTAL

Leaflet

Map view of Alamo Store Location

coordinates: 52.364354 13.509903

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Antonia Susanna
Berlin
10 /10 Excellent
Reviewed: Thursday, April 3, 2025
Pretty satisfied
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Adelaide Rockefeller
Berlin
10 /10 Excellent
Reviewed: Thursday, April 3, 2025
Very satisfied. The service attitude is excellent, communication is prompt, and the staff is very enthusiastic. Great job! Thank you!
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Wendell Nehemiah
Berlin
10 /10 Excellent
Reviewed: Thursday, April 3, 2025
The staff were very friendly.
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Merle Gladstone
Berlin
10 /10 Excellent
Reviewed: Thursday, April 3, 2025
Good experience, the handover point is actually very convenient but the navigation shows it a few hundred meters before arrival.
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Mary Giles
Berlin
2 /10 Poor
Reviewed: Thursday, April 3, 2025
I booked a Passat because I was traveling with a family of four with quite a bit of luggage. The Passat has good passenger and trunk space, which suited our needs. However, when I arrived at the rental office, they gave me a Volkswagen T-Roc, which is much smaller. The Passat is 4.8 meters long, while the T-Roc is only 4.3 meters. They claimed it was the same category, but the passenger space and trunk size were significantly smaller. The T-Roc is essentially a raised Golf, and I couldn’t even fit my luggage. The cabin space was tight, making long-distance travel very uncomfortable. I was completely stunned—I couldn’t even take the car because my luggage wouldn’t fit. I argued with them for over ten minutes, during which they provided some alternative options, like an Audi A5 or A7, but only if I paid extra. This felt completely unreasonable. I’ve rented cars overseas dozens of times and have experienced free upgrades but never a downgrade like this. After insisting for over ten minutes that they solve the issue, they finally relented and gave me a Volkswagen Tiguan. It was barely sufficient to fit my luggage, so I reluctantly accepted it. Back in July, I rented an Audi A3 in the Netherlands and received a Kia Ceed instead—also from Alamo. I let it slide because it was adequate. However, during this European trip, Alamo disappointed me twice. This rental company is incredibly unreliable—there’s a huge gap between the car you reserve and the car you actually get, and they don’t even match the same category. I strongly suspect they exploit language barriers to take advantage of Chinese customers. I highly recommend avoiding Alamo; they're extremely untrustworthy.
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