The first time in life I got the same car I booked, a Fiat 500 cabriolet. A good start when we arrived at Avance in the hall of the airport. The employee asked of course if I wanted to upgrade the insurance. I answered negative and he stayed polite and didn't push for more. After the paperwork we got many recommendations to visit on the island. We were positive supprised about the kindness of the employee after I got so many times screwed up at rental car companies. But the employees of Avance are different, excellent!
On the papers was clear how much fuel was left and you can bring the car back with the same amount of liters. The Fiat was in perfect condition and we enjoyed the cabriolet a lot.
“The agency met the expectations, but not the car hire company which gave us a different car”
About Alma Car Hire:7.0/10
The car was much bigger and older than the one we booked at the reservtion so we were not able to park properly to the hotel´s parkway. We kindly asked to change the car to the company the next day but the representative refused to give us another car arguing they did not have any. He did not give us a solution. Very bad customer service.
About QEEQ:8.0/10
The agency and the information given at the time we made the booking was ok. However, I am going to ask my bank for a full refund of this booking as the car we got was another which made our stay unpleasent.
No Budget sign at the booth. In fact it was running by Avis. No one at the counter have to wait for sometime.
Asking too many documents which I have never experienced. Once bought extra insurance things turned around. He became very nice. Blood face all he wanted was extra money.
Pas de soucis particulier. Seul point négatif : j'ai pris la voiture à l'aéroport et ai demandé de la rendre au port distant de 6kms. Cela m'a été refusé, m'occasionnent 3 heures de contre temps vu les embouteillages au port et les attentes de bus. Précédemment j'avais déjà loué un véhicule à Santorin et avais gratuitement pu le laisser au port.
Loved the car for the island. It was perfect. Barring a few scratches, the car was really clean.
Centauro did a good job. Their staff was very helpful and courteous.
About QEEQ:10.0/10
We use qeeq regularly, and unless we find a significant price difference in other bookings, we generally use qeeq
Flight was an hour late so no one waiting to pick us up, had to phone them but came promptly. Car was cheaper than other companies and the reason was it was older than others had a few scratches etc but drove ok and worried less about it. Staff were very friendly and helpful and their English was very good. Didn’t try and pressure sell any extra insurance or anything, would recommend as long as you don’t want anything new and shiny.
About QEEQ:10.0/10
Very easy to use all documents provided quickly, would use again.
1. They don't have our Nissan Pulsar car ready when we reach there
2. They offer a smaller Nissan Micra and asked us to return the next day to exchange
3. And they offer an no need to fill petrol offer to us, so we returned the car without fill any petrol
4. They do not open until 8am, so they asked as to return the car at 730am without lock the door and leave the key inside the car
On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online.
On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us .....
The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked
About QEEQ:9.0/10
The booking process was easy online but clearly not as described so a good case of misrepresentation.
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Michael - Holland
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