You did not provide enough details about the shuttle from the airport. As a result I had to get a taxi (30 Euro) and on top of that I've lost my jacket in the taxi. I understand the loss is my own responsibility but it took me a while to find a way to the vehicle and I was really tired after the flight.
On the way back I already knew the exact location and I knew that a free shuttle bus was circulating between the airport and the vehicle drop off.
This information was crucial to the booking.
Rather than wait another 30 minutes for my car to be ready, I paid €30 for an upgrade.
The car was new, but when I stopped in the Alps to fit the snow chains I ordered, there were none in the car.
This made the rest of the trip quite worrying.
“Superb. Easy, no hassle and premium car and service.”
About Hertz:9.6/10
Like: No upselling of additional insurance or fuel extras. Very easy and straight forward booking, pick up and return. Dislike: Personally prefer a manual transmission.
Great price so picking up a tatty car was expected.
Received the usual targetted sales patter for not only CDW protection but also breakdown! That's a first. Naturally I declined it all.
Snow socks not chains but they sufficed. Overall great for the price.
Good communication all round
About QEEQ:10.0/10
Best price and then a best price guarantee. What's not to like? Great communication too.
Great value. Was a little hard to find staff in the parking lot and on check out we had to highlight several more scratches and dirt on the car but this was not too problematic. Giving it back went quite smoothly.
“A terrible experience . Inept, incompetent and uncaring staff.”
About Sicily By Car:2.0/10
The whole episode was a failure to provide the car I had booked and paid for . Please remove them from your provider list. Whilst enduring the hard sell I was left with the bank details of the previous customer right in front of me. There were scanned copies of their passport , credit card and driving licence - all of this legible and easy to copy or take a photo. An absolute shambolic agency.
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S.Efremov
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View more >Dislike: Personally prefer a manual transmission.
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