16 Car Rental Brands at Kansai International Airport (KIX)

the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.

Reviewed: Mar 5, 2024

Service staff is very helpful, and provides complete necessary information we need. Appreciated!!!

Reviewed: Dec 13, 2023

They were very efficient, even return me parking fee for the pick up car parking fee. They were friendly and easy to communicate.

Reviewed: Dec 6, 2023

บริการดีมากก ไม่ยุ่งยาก ตอบแชทเร็ว

Reviewed: Dec 5, 2023

Location codes in the car navigation system did not work, and overall the navigation system was not useful because it did not find POIs.

Reviewed: Dec 7, 2023

Arriving at the airport to look for the counter was a little difficult. There was no Europcar sign but rather Times so we were going back and forth looking for the counter. It’d be worthwhile having a number to text vs call if we were running late.

Reviewed: Dec 13, 2022

Like: We doing a long distance drive trip in Japan, OSAKA-NARA-NAGOYA-FUJISAWA-TOKYO-KYOTO-OSAKA, with nice sightseeing. Thanks easyrentcars.com have so nice service.
Dislike: None

Reviewed: Apr 27, 2018

Process to get vehicle went smoothly. Knowledgeable staff

Reviewed: Aug 8, 2023

Command of English can be improved.

Reviewed: Oct 13, 2022

Seamless process. Polite and helpful

Reviewed: Jun 17, 2019

I booked the car with an ETC card (CEP), and pre-paid for a lump sum of 8000￥。After returning the car, the total cost for the ETC showed 24020￥。The counter said I used some road that not covered by CEP, so I need to pay the different of 10460￥。But when I back home, check through the table they gave me, it shows that the counter girl over charge me by 1580￥。I still waiting for their reply.

Reviewed: May 21, 2019

The car body is a bit dirty. And need to check everything celarly as find some scratches on the car body.

Reviewed: May 6, 2019

Overall car rental experience with Nissan was great, the car was in great condition, the hotline was helpful and car return process was easy.

Reviewed: Feb 7, 2020

Very good condition. Staff at counter is very helpful.

Reviewed: Dec 22, 2019

Good

Reviewed: Dec 20, 2019

The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.

Reviewed: Nov 27, 2019

perfect, everything and Nissan staffs perfect!

Reviewed: Nov 13, 2019

Space are just OK. Overall good.

Reviewed: Feb 5, 2020

The only feedback is that the staff did not recommend us to use ETC pass for tolls payment

Reviewed: Jan 7, 2020

Very good experience. If the pickup location instruction can be clearer, that will be perfect!

Reviewed: Dec 31, 2019

The process is smoothly, and the vehicle also very clean.

Reviewed: Oct 15, 2019

Like: Tq so much for offering us such a good car for our use for 10 days.tq
Dislike: Nothing much.overall we are very satisfied

Reviewed: Dec 4, 2017

จองรถ Alphard แต่ได้รถ Velfire เลข กม.ประมาณ 14x,xxx เครื่องยนต์เงียบดี จัดเก็บกระเป๋าเดินทางไป 5 ใบ และผู้โดยสารนั่งสะดวกสบายดี รับรถที่สนามบินคันไซ ที่เดียวกับ Toyota และที่คืนใน naniwa แถว namba ก็เป็นของโตโยต้าเหมือนกัน พนักงานบริการดีค่ะ และโทรขอความช่วยเหลือจาก จนท. HERTZ ที่ไทย ก็ได้รับความช่วยเหลือดีมากๆ ค่ะ

Reviewed: Apr 24, 2019