“Lots more paper work and questions than the usual car rental experiences.”
About Easirent:9.0/10
The pick up was very late and the process at the counter took longer than expected. We told them we had dinner booked and were going to be late. It was explained to us that they were training someone. The trainee was very pleasant and apologetic. Could do with a more noticeable vehicle/sinage at pick up as nearly missed it.
Stressful experience trying to organise airport pickup to easirent site. Spent a total of 2 hours after flight landed to collect car. All attempts to get through customer service at Aberdeen easirent failed. I felt insurance was being forced upon me. Long story short, I will not be using easirent ever again. Awful start to our short break.
“Problem free booking and hire. Perfect car with no issues or complaints at all.”
About Budget:10.0/10
We booked a Peugot 208 or similar and received a Hyundai Kona. Lovely new car, comfortable, plenty of space and nippy. Easy to locate the pick-up location at the airport and we were on our way within a few minutes.
About QEEQ:10.0/10
Unbelievably cheap compared to booking direct with Budget, coming on for half the price for a 6 day rental.
Quick and easy to book.
“Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.”
About Hertz:8.3/10
The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.
About QEEQ:10.0/10
I couldn’t use the Price drop protection for some reason, the link just took me round in circles on the app. Maybe it’s because I made the account after booking the car, I’ll see next time I guess.
“Didn’t like the c4 Citroen we were given, visibility is poor if you are over 5 ft tall.”
About Budget:9.0/10
Quick pick up, not taken to car just given a bay number and if any problem come back and tell us. We extended one day hire. This was done over the internet via avisbudget.
I called to be picked so we could be picked up and had to leave a voicemail, I then had to call a second time and this time someone answered and told us we’d be picked up in ten minutes.
I ordered a Ford Fiesta and was given an upgrade to a Citroen C4. Not what I would call an upgrade, more the opposite.
Everything went fine with hire but of course there just had to be someone trying to wheedle extra cash out of us on return by claiming we were responsible for non-existent or microscopic chips or other drivers’ damage! So very predictable but unfair and totally negates previous good customer service....
“Good value for money excellent, friendly and hassle free service”
About Easirent:9.3/10
The car met our expectations. The service at Aberdeen Airport was very friendly, helpful and efficient. The car drop off was very smooth and a fast lift to the airport terminal.
“Great choice, great service and thoroughly recommended.”
About Alamo:9.7/10
I was given a choice of Insignia, Kuga or Qashqai and chose the Qashqai. Lovely new car although the boot was a bit smaller than anticipated. Service was great, the young guy even asked if he could help with the bags. Quick pick up, minimal paperwork and overall a very good experience.
Was not allowed to pick up the car as they would not accept my husband’s credit card, the one that paid for the car, for the deposit. I, the driver, do not have my own credit card. We had to go back to the airport and spend £103 for another car through Europcar.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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