12 Car Rental Brands at Aberdeen Airport (ABZ)

The counter staff was helpful,

Reviewed: Nov 16, 2023

Different car but better than the one booked

Reviewed: Jul 11, 2022

Quick pick up, not taken to car just given a bay number and if any problem come back and tell us. We extended one day hire. This was done over the internet via avisbudget.

Reviewed: Jun 19, 2022

We booked a Peugot 208 or similar and received a Hyundai Kona. Lovely new car, comfortable, plenty of space and nippy. Easy to locate the pick-up location at the airport and we were on our way within a few minutes.

Reviewed: Sep 26, 2021

Budget were great - staff very professional and helpful

Reviewed: Mar 13, 2021

If You have any problem any kind of problem everything becomes a nightmare.

Reviewed: Jan 11, 2023

We got a free upgrade to a Mercedes C200, the experience was excellent. The staff at Aberdeen Airport were very nice and asked if we needed a refueling service. Returning the car in London was also very convenient, a staff member checked the car on the spot and sent an electronic receipt to our email. Then a shuttle bus took us directly to the terminal entrance. Highly recommended!

Reviewed: Aug 12, 2020

Helpful staff and easy check in

Reviewed: Aug 10, 2022

The pick up was very late and the process at the counter took longer than expected. We told them we had dinner booked and were going to be late. It was explained to us that they were training someone. The trainee was very pleasant and apologetic. Could do with a more noticeable vehicle/sinage at pick up as nearly missed it.

Reviewed: Sep 25, 2019

Everything went fine with hire but of course there just had to be someone trying to wheedle extra cash out of us on return by claiming we were responsible for non-existent or microscopic chips or other drivers’ damage! So very predictable but unfair and totally negates previous good customer service....

Reviewed: Aug 19, 2019

Stressful experience trying to organise airport pickup to easirent site. Spent a total of 2 hours after flight landed to collect car. All attempts to get through customer service at Aberdeen easirent failed. I felt insurance was being forced upon me. Long story short, I will not be using easirent ever again. Awful start to our short break.

Reviewed: Aug 7, 2019

I called to be picked so we could be picked up and had to leave a voicemail, I then had to call a second time and this time someone answered and told us we’d be picked up in ten minutes. I ordered a Ford Fiesta and was given an upgrade to a Citroen C4. Not what I would call an upgrade, more the opposite.

Reviewed: Apr 20, 2019

Easy pleasant transaction

Reviewed: Apr 13, 2022

Customer service bad. And didn’t help with questions so I overpaid

Reviewed: May 26, 2019

Even though I already bought insurance, they wanted me to buy a more expensive one. Then they offered me an upgrade to a more expensive car but I had to pay more. When I refused, they started pushing insurance again. The deposit was higher than others; while others asked for 200 pounds, they wanted 700 pounds.

Reviewed: Dec 23, 2019

I was given a choice of Insignia, Kuga or Qashqai and chose the Qashqai. Lovely new car although the boot was a bit smaller than anticipated. Service was great, the young guy even asked if he could help with the bags. Quick pick up, minimal paperwork and overall a very good experience.

Reviewed: Nov 22, 2019

Alan was very polite and gave a great welcome to Aberdeen

Reviewed: Apr 24, 2019

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Reviewed: Sep 17, 2018

Like: Comes highly recommended. We were upgraded to a brand new, bigger vehicle which was great. Very efficient and friendly staff. No problems at all and would definitely use again.

Reviewed: Sep 12, 2018

The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.

Reviewed: Nov 10, 2019

Dislike: Too expensive

Reviewed: Aug 9, 2018