Excellent

waited an hour and half to get car. Not enough check in agents.

Had to wait in queue almost two hours (after 11 hours overseas flight) at Pick-up, and when finally reaching desk, there were no cars. We could choose to wait 3-5 hours more or come back next day. We chose the latter, but next day the queue was even longer! We talked to a manager, and were directed to another queue, waited 25 min, but were then told to get back to the long queue because we did not have any proof from Yesterdays waiting! Were told that our situation was the same as all the other people waiting. But because we explained that the manager had promised he would help….the desk person suddenly said OK, and he gave us the car … and was very friendly. No deduction for the missing day.

Really good. And the chat function at the customer service was excellent

Soorry. Bad exp. At counter and car pick area. Peole were rufe and file was not completely filled .... lack of more cars was an issue.

Great service .... ¡!

Car was perfect & a good choice. Dollar staff didn’t offer the option to return the car back with a full tank of gas. They wanted to charge us nearly $80 for the gas. I tried to contact dollar customer services when I found out about this option but with no joy. The lady I returned the car too allowed us to fill the car up with petrol & she removed the fee they wanted.

Loved the price drop option I just wish I could have pre-paid for the car in the uk before our trip

Like: The help was great
Dislike: The first car I was offered wasin such bad maintenance status that I was turned around at the gate. The next vehicle was great but I skulls have been able to choose it initially. The first vehicle, which was terrible, was the only vehicle available and there was no offered upgrade or anything until it failed the maintenance cycle which costs me more time that I didn't have.