Like: Apex we're so friendly and helpful and the car was perfect Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it
“Great overall experience - no hassle - excellent service - affordable car hire.”
About Apex:9.0/10
Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.
“Hi great service but was confused re where to pick up. Highlight domestic or international clearer.”
About Apex:9.0/10
Car was great
About QEEQ:9.0/10
Wasn’t clear if I could get a further price reduction if that was the purpose. Felt overloaded by emails n wen I thought I could get a further discount it led me everywhere but there.
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Excellent
Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it
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