The counter service was awful. Took forever at pickup and then at drop off I didn’t think anyone was ever going to come out and check me out. I had to walk inside twice, we missed a shuttle.
“Bad experience, i paid more that i supouse to and i paid for other insurance”
About ACE:4.7/10
The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car
“Charged me 89 in toll fees
Was told at pick up it was 9.99 for entire stay”
About ACE:8.7/10
They did not reverse charges and said it was 9.99 a day
They lied to my husband when signed up as he would never pay that much a day
We only used toll road x 3. Only 1.50 if paid out of pocket
Will never use them again as they lied and scammed us and refused to give out money back
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Customer Service
Not trouble free
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