Arrived at the airport at 1 AM. Despite having provided flight number, arrival time, and pickup time when booking, I was told at the pickup point that the Budget staff had already left and I needed to take a shuttle to a further pickup location. Waited for the shuttle for half an hour but it didn’t arrive. Called but no one answered. Finally, airport staff told me I could pick up the car from Avis since they are related companies. Ended up getting the car after 2 AM. Terrible company; avoid if you have a late flight!!!
Like: comfortable, modern amenities, plenty of room Dislike: We didn't get to have insurance because for some reason our reservation went through a British company!
Like: Car came from major company but for less money and no discernible drop off fee. No brainer. I travel a lot. Dislike: Perfect experience
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Customer Service
Relevant Reviews on Budget Portland Intl Airport - Budget
Robert Field
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View more >A.Byerly
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View more >Dislike: We didn't get to have insurance because for some reason our reservation went through a British company!
esax
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View more >Dislike: Perfect experience