Due to Covid-19 office was only opened for pick-up. I think I might be the only client that day. I had to postpone pickup +2h - No problem. Drop-off with key deposit box on guarded Parking. Car was perfect and clean. Not Mercedes C-class but much stronger 8 months old Volvo S60.
Staff spoke good English which was very helpful. As it was my first time taking a car from Wroclaw Airport I missed the entrance into the Return Rental Car signage as this was not very obvious. I am sure colour coding the signage can help direct people if its their first time returning ALL Rental Cars not just Hertz.
About QEEQ:10.0/10
All was fine. I had the booking confirmation came before expectations...Thank You.
“Smooth experience, but different type of car then booked”
About Hertz:10.0/10
Smooth experience though we did not get a 2-door coupe as booked. The service provided by Hertz was still good and we had absolutely no problems collecting or returning the car.
Great car from Hertz, no issue to rent and return it. The only thing I didnt like was that the parking was on high floor, so it took a while to get there ;-)
About QEEQ:10.0/10
Good website, I didnn't get any offer to reduce the price ( I guess prices went up)
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