Very convenient

Hertz vehicle was great They upgraded me to an suv

Hertz had my booking Great price

Car wheel alignment was waaaay off. When we drove, it felt like the wheels were going to fall off. Unfortunately we were too far away to get the car replaced so had to deal with it.

I waisted a loto Friné in pick up, the mini van was old

Price drop never came! Easy app

Car (camaro) has mechanical issues (steering/wheel alignment issues and was overdue for service by 5,000miles) meaning it was dangerous when driving on motorways above 60mph. Swapped the car at Las Vegas the next day. No customer service. Didn’t have a replacement so had to go with a four door even though we had especially booked an American muscle car for our honeymoon. Very disappointed with hertz and wouldn’t bother booking a car with them again given lack of customer service. Had a much better and smoother experience with Dollar.

We received our car with only a quarter tank. This was disappointing, since there was a gas station directly in front of the place. We only needed the car for roughly 150 miles, therefore it was difficult to estimate how much gasoline to put in the car to leave it exactly at a quarter tank at the final destination. We do not live in the US which makes the miles/gallon estimation difficult. In the end we returned the car with more gas than we received it, i.e. we paid more for the overall rental than we should have. Not receiving the car full was very disappointing and inconvenient for several reasons.