Counter service staff was prompt and friendly. She has assisted us with a change of car smoothly and it went smooth on our journey with the car we rented with Hertz.
About QEEQ:8.0/10
Price is good compared to other booking platform and hence helped with some savings. Booking app was easy to use.
Overall, it's good, but the explanation of additional charges was not detailed enough. I only wanted to add an extra driver this time, but when handling it on site, an additional fee was added without detailed written explanation, just a brief verbal mention. Upon careful review, I found that I could not cancel it by phone, which I believe is somewhat unreasonable.
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