Good customer service

No problem. Car had 333,000 kms which i thought was excessive, turns out i maybe need to keep my own cars longer!

Only issue was changing the time of pickup. Wanted to change it to earlier and not able to do it on the web site. Staff accompanied us at pickup.

Fast, easy & efficient service.

It was the easiest and safest way to book online. I tried others and it was so complicated and kept losing signal. I seriously would recommend this site all the time

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.

The car was older but in good condition. All staff we encountered were excellent.

Easy to use website. I will use it again.

The car was in really good conditions. Customer service was excellent, pee were provided with all the necessary information at pick up. We were picked up from the airport and after drop off we were accompanied to our hotel! Amazing!