Car was ok. Not what we booked - It was bigger so it increased our fuel costs.
Biggest problem came from the customer service when we had a problem we needed help with.
We lost the keys. The car was keyless entry and push button start. BRC bascially told us to call a locksmith - any locksmith and sort it out ourselves they didnt have a preferred provider. but because of the keyless entry, locksmith could only open the car to get out lugage out . We asked BRC for a set of spare keys - they said they didnt have any and again we were on our own. Luckily there was a Suburu dealer in the town we were in and they said it needed to be towed to them and whole key system replaced. it took five days to fix, 4 days longer and $800 more because BRC didnt have a spare key for their car. they were really disinterested in helping and we were completely on our own. luckily we spoke the language and could navigate the system.
“I will just go with a top class well renowned rental company next time save me the heart ache”
About Bargain Rental Cars:3.0/10
The car was 13 years old hail damage on roof poor condiiton paint faded just bad choice I should of not booked worst ive ever had ill never go through BRC again and it wasn't what I was ment to get just so poor the car wasn't even worth the money I paid to rent it you'd sell the thing 500 second hand
It was the easiest and safest way to book online.
I tried others and it was so complicated and kept losing signal.
I seriously would recommend this site all the time
The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!
About QEEQ:8.0/10
The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.
The car was in really good conditions. Customer service was excellent, pee were provided with all the necessary information at pick up. We were picked up from the airport and after drop off we were accompanied to our hotel! Amazing!
waited 1 .5 hours to be picked up as bargain rentals didnt drop car off at pick up point after hours. car was terrible going up hills and front end of car has a big problem. no apologies for delays 4 other groups same vote.
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