Stress free!!

Hertz were brilliant giving me spouse driver as part of my hertz gold card from 5 years ago.

It said it was a 4 seat and 4 doors. In USA a 4 door pickup means a bench seat. It can sometimes be a bench in front too with middle folding forward with cup holders. This was front & back bench which was incredibly useful. Brilliant deal. Will def try EasyRentCars again.

The staff at pickup were stressed and there were too few of them to deal with the amount of customers. As we were on a road trip and time was paramount, this wait was unacceptable

Fine

Can always rely on Hertz to give you brand new barely driven cars!

Four days into the rental, I found that a tire had a slow leak. I had to refill the tires every 5 days after that. When I called Hertz, I was told to just come in and that they would replace my vehicle...no problem. But when I got there, I had to spend over an hour...no vehicle except very small vehicles was available and worse than that I was told in robotic fashion bothy by the agent and manager that "according to protocol" I was responsible for repair of the leak. They would not listen to reason or the particulars of my story. This was extremely frustrating. This is not what I expect from a customer-friendly place.

Like: Enjoyable trip