We were delayed getting the car because my daughter was hungry, so we stopped for a meal before heading over. It ended up being a bit later than planned. We got a Malibu, but the back seat had a strong smell of dog odor, probably because the previous renter had a dog there. We had to keep the windows open the whole way. While driving, I noticed the steering wheel was a bit off-center—when driving straight, the wheel was slightly turned left, and when centered, the car would go right. It was okay for temporary use, but not ideal. My next rental in Hawaii was also with Avis, and that car was in perfect condition. Honestly, it feels like a matter of luck.
Waited for over 45 mts for the car, no one to hand over car, no one to inspect,car had cigarette smell,
When I was billed I was charged more than what I had booked.
Car had check engine light going on and off
I expected Chrysler Mini Van, but they assigned Dodge Mini Van. I asked to a Mini Van other than Dodge, but they did accept my request. I drove a Dodge Mini Van for 5 days, but car condition and quality was very very terrible. Finally I asked to change to other than Dodge, but they changed to other Dodge Mini Van because they had only Dodges. I drove the second Dodge for 7days, which was also very terrible. I rent cars very frequently, but I had never experienced with that kinds of terrible cars and will never rend Dodge Mini Vans.
About QEEQ:8.0/10
I would like to ask Easyrentcars to ask rental car company to assign a Mini Van other than Dodge to me when I reserve a Mini Van in future. If it is not confirmed I may not be able to reserve a Mini Van.
Great car. Too bad that one of the speakers was broke. Music had a cracky sound.
About QEEQ:10.0/10
Nice an easy booking.
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