Great car, decent counter service, but very poor billing system.
United States
Reviewed: Thu, May 30, 2024
About Budget:10.0/10
The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.
About QEEQ:10.0/10
Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!
I would like for the Bus Sharon Mayberry bus driver she went above to accommodate us my brother is totally a disabled senior. She parked one van and came right back with a van with a lift for my brother! I shared this experience with family and friends, will use again!AND THE NICE GIRL AT COUNTER I FORGOT HER NAME...tHEY ROCK she was very fast and efficient goy long line down!
About QEEQ:10.0/10
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Customer Service
Great car, decent counter service, but very poor billing system.
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