It took almost over an hour to get the car because such vehicles are rented less frequently and are kept in the main lot. Also, QEEQ's data is not prioritized by HERTZ, so the reserved vehicle was not transferred to the rental counter area.
When picking up the car, the clerk informed me that the reserved Jetta was not available and recommended an upgrade with additional insurance, asking for an extra payment of over $380. I refused immediately. What's more interesting, when I went to pick up the car, it turned out to be a Suzuki hatchback. Furious, I went back to negotiate, and they finally gave me a Corolla.
Para mí era un carro suficiente en un carro pequeño iba a ser una asuntos personales de tres días sin embargo considero extremadamente costoso por el servicio recibido sin embargo no tenía opción y es por ello que opté por rentar el carro con ustedes
The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt
About QEEQ:9.0/10
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