Unwilling to help, for example, no staff were willing to help install the baby seat. In the end, we had to ask the manager. Compared to the service from Hertz in Japan, it's far behind.
Standardized procedures, some small additional charges like extra insurance and whether to buy a full tank of gas, but experienced people can handle these easily.
There was no Chinese service provided, which made communication a bit inconvenient. Other aspects were quite acceptable.
About QEEQ:10.0/10
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