When we arrived, they didn't provide the Rogue without extra charge. After an hour of hassle with elderly and kids, we received 300 compensation from the rental company. Honestly, we were too tired to argue more. Finally, we got a Toyota RAV4 that needed maintenance, and I paid an extra 300 dollars.
Overall service was good. When the reserved car was not available, they provided several similar models to choose from, making car exchange convenient.
The car’s exterior looked quite new and the staff was very friendly. There was some incorrect information when we left, but the staff quickly resolved it.
“Easyrentcars.com? NEVER AGAIN. Enterprise all the way. Transparent, friendly and easy.”
About Dollar:7.7/10
Dollar was great. The individual who helped me at the counter was awesome.
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