I booked a Corolla but received a Ford SUV without any extra charges. At the time of pickup, I mentioned an additional service, and they didn’t push for any upsells.
The staff was impatient and tried to push insurance on me. I told them I had already bought everything and didn't need any more insurance, but the staff's attitude changed immediately! They were extremely impatient, not allowing me to ask any questions. Also, they did not inform me that I needed to return to the counter on August 6 to renew the contract. I returned the car as scheduled, yet they charged me over $240 in late fees. Renting from Budget rental car makes me feel unsafe!
“At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful.”
About Budget:9.3/10
The wait for pick-up was far too long, especially after a long flight. At first there was only one person at the desk for a long line of people.
The key to the car was manual (i.e., without a clicker to lock it), which was somewhat inconvenient.
At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful, and insisted that they drive us to the terminal.
About QEEQ:9.0/10
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Very convienent when you're travelling on work.
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