“Please Fix your phones and shuttle service from Ft Lauderdale airport to your rental site!!!!!”
About GREEN MOTION:8.0/10
The car was great, the very best price! But, shuttle service at Ft Lauderdale airport To pick up car was nonexistent. No one answered the phone, voicemail not working, and I ended up having to take a taxi to pick up the car from Green Motion. Drop off was much better.
Will not use again. Refused to accept my commercial insurance even though I own the company and it was a business trip. Were convinced they were going to shake me down for their bogus insurance scam. I was ready to walk at that point. Very shaky company.
Car was filthy. Had to run it through a car wash and my wife had to wash the windows.
Huge dent in the rear. Had to drive all week in that wrecked POS
Was nearly on empty—had to get gas on day 1
Will make sure from now on to use the reputable firms even if I have to pay more. I’m one and done.
From shuttles not picking me up at the airport, to no one answering calls at the desk so that I could get picked up as shuttles kept passing me by (apparently the spots they tell you to wait at for ground transportation are the wrong spots), to the sales clerk trying to give me an unsafe car he tried to give to two parties in front of me that each denied, this was an awful experience. The first car he tried to give me I was told was an "Upgrade"...well, it clearly had been in an accident as the front driver bumper was dented in and cracked, along with duct tape on the rear driver door. The car I ended up getting was dirty with Pretzels and a lighter under the driver seat, a "Maint. Required, see your Dealer" warning light with constant chiming, and collision chiming continually going off, and an empty tank of gas. I was not told proper directions on dropping the car off; I was told to be there at 4:30am, but I was not told that there would not be counter staff available or proper directions of where to drop off car. This was a terrible experience, start to finish, and I will not rent with this company again.
Like: Great price. Pickup from airport was positive - great shuttle staff.
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