Do not choose this company. 1. Not located inside the airport. 2. Due to flight delays, I asked the car rental company to hold the car. This location did not allow cancellations, did not provide refunds, and did not hold the car. Absolutely avoid this company.
The car was perfect for meeting our needs, my main issue was the hidden costs. Which we were very angry about. We were advised to pay $12 dollars a day for toll roads as a number of them across Orlando and liable to high cost fines. Over the period we travelled on 2 Toll roads that would have cost us $5 so feeling well ripped off. Advised we did not need. To refuel then when we returned car charged $42 dollars when I asked how much if went and put fuel was toldI would have less then half an hour to get it fuelled and returned or would. Be charged another day’s hire. As I said felt completely ripped off. When we returned the car one family returned to airport to go to one of mainstream car hire providers due to the costs they were to pay the costs not previously mentioned.
Horrible is the only way to describe this company. They left me stuck at the airport waiting on their shuttle for 45 minutes. No one would answer the phone. Then, I had pre-I purchased insurance for $9/day, and they insisted I had to buy more from them. The counter girl was rude, and said she would not give me the car that I had already paid for, unless I gave them another $156. I had no choice, considering it was 9:00 at night. I’ve rented a lot of cars in my day, and never experienced such terrible customer service...Ever!
Girl at desk mumbled something about my car would be brought out front waited for 20 minutes finally went back in side to find out where it was and was told by someone else the car was in the lot out front also told it was brand new only 400 miles no damage to it , found a big door ding when we got to hotel . This bothered me all week thought they would try to say I did it. Thankfully they said nothing on inspection when I dropped it off
“They gave extremely terrable car . They charge 90$ insurance even if you have full covered insurance”
About GREEN MOTION:3.0/10
They gave extremely terrable car . They charge 90$ insurance even if you have full covered insurance. This car rental is scam
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