Service was enthusiastic and vehicle handover was professional. The car was in excellent condition with only 4,000 km on it. Diesel engine with great power and low fuel consumption. Very satisfied.
I needed to rent a car for 20 days, but on the second day of use, the car's display indicated a lack of windshield washer fluid, so I had to buy a bottle and refill it. On the third day, the vehicle indicated maintenance was needed in 300 km. Because the display was in Turkish, it seriously affected my usage. The rental company's customer service told me that for diesel cars, it might need AD Blue or engine oil, and I should add it myself. However, they did not inform me beforehand who would cover the cost or what brand of AD Blue and engine oil to use. I found a Shell gas station and asked the staff to check, and they said the message was not for adding AD Blue. This caused a whole day of worry about using the car improperly and potentially damaging it.
Fahrzeug in gutem zustand.
Schalter ist im Terminal, leicht zu finden.
Fahrzeug im Termial Parkhaus, ca.500meter muss zum Parkhaus laufen, nach terminal eingang wird der fahrzeug nicht gebracht.
fahrzeuganmietung am schalter personal sehr bemüht aber ahnungslos, anmietung über 90min gedauert. Bei Fahrzeug Abholung kein personal anwesend, nach Wartezeit kam dann einer gestresster Mitarbeiter. Bei fahrzeugabgabe selber Situation, wahrscheinlich zu wenig personal.
Wenn die Mitarbeiter Problem beseitigen würde ich erneuert green motion wählen, so wie jetzt leider un-professional.
About QEEQ:8.0/10
Buchung hat einwandfrei geklappt.
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