“I would rather pass a kidney stone than rent from Green Motion again.”
About GREEN MOTION:3.3/10
Absolutely the worst customer service I've ever experienced. Unprofessional and understaffed. No consideration or concern for important things, like... Catching a departing flight. Avoid like the plague.
I was very disappointed about the sun pass till issue. I have my own sunnpass because I own a condo in Florida and rent cars monthly and always use my own sunpass. I think it’s ridiculous to pay 12.99 a day for a sun pass so I declined but when I returned car I had to pay the penalty of 23.00 plus a toll that I already paid via my own sun pass. I almost missed my flight home because the counter would not give me a shuttle ride back to the airport until I paid the penalty. I will never rent from them again nor will I recommend anyone to rent from them. That is a ridiculous rule for the sun pass tolls.
When I arrived at the rental pick up location 30 minutes before they were to close, I was told that the office was closing and I was too late to get my car. I was left with no car. Thankfully Enterprise was able to help. Lost my money. Never leaving Enterprise again.
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