During pick-up, the staff didn't inform us that there was a card for exiting the airport parking in the registration document, and it was taken away by the staff. We found out about the card only at return and had to pay a fee. The staff handling the car return spoke only Turkish, using a translation app which led to communication issues and misunderstandings. They also didn't inform us about potential extra charges, which felt quite bewildering.
The renewal price is too high. I rented the car for 15 days initially, and the cost to extend for another 5 days was even higher than the first 15 days. It's like they took advantage of me because they knew I couldn't return the car midway.
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