Unfortunately the counter staff lady was a little too chatty and went on to insult my wife who did not take it very well. In addition none of our requirements were actually taken into account so essentially we had to go through the whole process again.
About QEEQ:8.0/10
Whilst our details seemed to have transferred either none of our requirement had or the counter staff chose to ignore it..
The vehicle is brand new but it could not start on the second day morning after I got it. Although I called the Budget Roadside assistance but the problem could not be fixed. Finally I found out that the keyless system of the key was failure even I changed the key battery.
I went to the Budget shop in the city for help but they did not have same category of vehicle for exchange.
I only used the emergency startup to start the engine every time in this 2 weeks.
The agent at the desk was extremely helpful and everything regarding the pickup went smoother than I expected.
About QEEQ:10.0/10
It’s not my first time renting a car in the United States, but the first time that I breezed through without having to decline all kinds of extras (insurance, toll payments, more insurance, gps, etc). I will definitely use EasyRentCars for booking again.
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