They didn’t give me same car booked by me I booked q8 and got E class car how come they said you did not book car from europcar so they can’t help me to get same car asked to talk Qeeq
During the trip, the car needed more AdBlue, so I bought and refilled it myself. When returning the car, I explained the situation to the counter and requested reimbursement. The staff asked me to email customer service with the details. Using the email provided by the counter staff, I contacted customer service and provided the receipt. Within a week, I received a refund of 28 euros.
“Great rental facilitated by the very good price offer of Easyrentcars and the quality of Europcar!”
About Europcar:10.0/10
It was a very convenient service at Europcar offices (Rome Airoport and Bari Airport), the personal was very nice and professionnal.
About QEEQ:10.0/10
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