They didn't give me a Volvo, instead I got a CX-5 with 120,000 kilometers on it. Clearly, it's not the same level of car, right? I arrived at 9 AM to pick up the car, but the staff only showed up at 9:30 AM. Since another person had just returned their car, they took it for cleaning, and I ended up waiting for over an hour. The staff brought the car directly from the car wash. The car itself wasn't too dirty, but they still charged me 40 GEL for the car wash.
Having rented cars in 64 countries, this was the worst experience ever. I rented four cars from this company, and two of them were downgraded. A large MPV was replaced with a Toyota Prado, and they argued it is still a 7-seater like the MPV we booked! The worst part was, despite purchasing full insurance at the rental company when we picked up the car, when returning it, the Prado had a scratch less than a centimeter long, and the company claimed that we didn’t report it to the police or the insurance company, so the insurance was invalid, and we were forced to pay 1050 Lari (approximately 3000 RMB). This was the first time I heard that you need to report even without an accident. This company is just a Europcar franchise, full of tricks and lies. Their reviews on Google are all negative, which you can check yourself. If you plan to rent a car in Georgia, avoid this company to prevent any trouble; otherwise, you're likely to get caught in their schemes.
The rental company's location is not at the airport, but despite our late-night arrival, a staff member came to pick us up and take us to the car. The service was excellent, and the staff were super nice!
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar in Georgia
Renata Oliver
-
-
-
-
View more >Darcy Hill
-
-
-
-
View more >Gilbert Amelia
-
-
-
-
View more >Steward Jenkin(s)
-
-
-
-
View more >Tyrone Kelsen
-
-
-
-
View more >