Okay. Disappointed I was charged for taking the car back three quarters full as all petrol closed

We agreed to pick up the car a bit earlier and return it on time, charging by the day. However, when returning the car (because we picked it up two hours early), they charged us for two days, which seems like a clear case of malice.

They added many insurances without saying anything, even though I had already bought them on the domestic platform! The store staff didn't inform me, and the rental agreement was hard to understand. They didn't charge any fees at that time, only pre-authorized. After returning the car and boarding the plane, I received the charge notification via SMS several hours later, after the flight had landed!

The car's condition was average, over 30,000 miles, and the seatbelt buckle was missing. Every time I had to put on the seatbelt, I needed to open the car door and get the buckle out from underneath, which was quite inconvenient.

Good value for the money

bit pushy on extra insurance even when we were covered and to upgrade. but pleasant and didnt hinder the booking process too much.