No details of company or that you had to go to europacar
Brought your insurance onlu to find out i had to buy europacars insurance as well!
Europacar also would not take cc payment without a pin even thoigh card was present
About QEEQ:7.0/10
Price was good
Lots of hidden extras that then bumped the price back up
Reply by Qeeq: Thank you for your feedback regarding your experience with QEEQ. We apologize for any inconvenience caused. Please note that you must provide your insurance or have a credit card with a sufficient credit limit when picking up the vehicle. As you booked a package with no or limited protection, it is required that you provide your insurance. If you have any further inquiries, please do not hesitate to contact us. We appreciate your feedback and we will be looking forward to serving you again soon!
They forced me to pay an extra 300 Euros for insurance, claiming it was mandatory to guarantee with a personal VISA chip card. I contacted the after-sales service of the rental platform immediately, but to no avail, so I had to pay.
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Customer Service
Very confusing and stressful
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