Next time we book a car rental and pay online, I hope the process is seamless, allowing us to skip the queue entirely and quickly pick up the car without any delays.
The car pickup process took up to two hours. We arrived at the pickup point 15 minutes earlier than our scheduled time, but had to wait in line and only got the car two hours later. When returning the car, the agreed return point was actually closed two years ago. Can you believe it? Yet, it's the truth.
When returning the car, I followed the navigation to the location provided by the rental company, but the gate was locked. At 5:30 AM (already working hours), there was no one to ask for help and the provided phone number was not answered. After 15 minutes of anxious waiting, other people also came to this wrong location. Later, 3-4 cars searched around the road together and found a gate with a security guard labeled 'Avis'. The guard was very rude (probably not in a good mood early in the morning) and told me to just park inside. The yard was full of cars, and no one was there to collect the keys or inspect the car. When I asked again, he said to leave the keys in the car and just walk away. In a hurry because my flight was from a different terminal and I needed to take a shuttle train, I rushed off and almost missed my flight. This rental experience was extremely poor and almost caused me a lot of trouble...
The car was almost new and in good condition. Everything went smoothly.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Budget in United States
Omar Hazlitt
-
-
-
-
View more >Marguerite Robin
-
-
-
-
View more >Astrid Owen
-
-
-
-
View more >Isabel Jim
-
-
-
-
View more >Lucy Sweet
-
-
-
-
View more >