Ordering and picking the car perfect. Returning the car annoying and infuriating.
a.ben tzur
Germany
Reviewed: Wed, Jan 29, 2025
About Buchbinder:10.0/10
It wasn't Buchbinder (they were bought by Europcar?).
Be careful in the return process because they will "find" you an invisible scratch that you will never be able to trace (like under the baggage hood) to charge you for handling and fixing fees.
my only complaint was at Buchbinder they have plastic boxes with lots of keys in each box. Originally I was going to get a Fiat Panda, then he changed his mind and said ill give you this instead. I am still trying to work out how the picture I have sent is like the one I ordered or similar ? I was so tired as I had been up since Thursday 15:00pm so around 23hrs and we had a 60min drive to Dortmund. I think it wouldn't of mattered what I ordered from Easyrentals, Buchbinder just pick a key out the box.
About QEEQ:10.0/10
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Ordering and picking the car perfect. Returning the car annoying and infuriating.
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