Waited over 20 minutes in line to pick up the car. Returning the car was much faster, but waited about 40 minutes for their airport shuttle at the rental office entrance.
The service was excellent. Domestic credit cards require six digits, while international ones use four digits. I almost got my card locked, but the front desk staff were very friendly and waited for me patiently.
I have placed several orders through Zuzuche, but this time when I rented a car in Los Angeles, I paid in full when placing the order. However, when I arrived at the store to pick up the car, they insisted that I had an outstanding payment, and I had to clear it on the spot. I contacted Zuzuche online and spent two hours dealing with the issue without success, which was a huge waste of time. I ended up paying the amount requested by the store. Upon returning and discussing the matter over the phone, nearly half a month has passed with no resolution.
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