Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Reginald Thoreau

United States

Reviewed: Thu, Aug 22, 2024

About Budget: 10.0 /10

The service attitude was good.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Vincent Cocker

United States

1 days rental

Reviewed: Sun, Aug 11, 2019

About Budget: 6.0 /10

The Asian-looking male receptionist tried to add over a hundred dollars of unnecessary insurance without explanation and asked me to click 'agree.' Luckily, I noticed this by following the guidelines from the car rental website. When I asked him to change it, he added another $60 or so for GPS without any explanation again. I had to emphasize that I had already purchased and prepaid for everything I needed before he finally corrected it to zero. This is a typical case of taking advantage of Chinese customers. You can upsell, but you must explain it—this is deceptive.

About QEEQ: 10.0 /10

Gustave Gold

United States

1 days rental

Reviewed: Fri, Apr 20, 2018

About Budget: 4.0 /10

Who's punishing whom? The Budget staff said the contract from Zuzuche is not related to them, and in their eyes, Zuzuche means nothing.

Ken Raman

United States

1 days rental

Reviewed: Mon, Jul 2, 2018

About Budget: 6.0 /10

When picking up the car, I was given the wrong contract, but at least the issue was resolved when returning the car. It just took a bit long, both for picking up the car and resolving the issue. Takoma Airport's phone is hard to reach, and the same goes for calling other stores.