Did not clearly tell me the direction to pick up the car. As a result, I had to confirm with the front desk twice, carrying two heavy suitcases back and forth in the winter.
The car had the sticker that it had been cleaned and sanitized. I found old food and someone’s discarded flight ticket with written notes all over it. During the time of Corona Virus I expected much better from Hertz.
About QEEQ:10.0/10
First time using QEEQ.com. They gave me an awesome experience! I will be using them in the future!
Booked a Mazda 3 or equiv, got a Dodge journey which had terrible fuel economy and had an expired tag which a State park official pointed out to us when we wanted to visit the park. Had to return car as a result. Customer service sent us to Grand Rapids to change it; when we got there they clearly didn't have cats to switch it with. Then had to drive to Grand Rapids airport....long wait there but they did change car eventually.
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