I added an accidental insurance for $8.99 per day. Since the staff helped upgrade the vehicle model, it was worth it overall. I didn't opt for the fuel package or toll pass.
The vehicle was overall fine to use, but during the process the front desk staff charged extra fees without informing us. When we pointed it out, they explained that they had included fuel charges and towing fees in the bill. We emphasized that we would refill the fuel ourselves upon returning the car and that we didn't need the towing service. However, the staff repeatedly confirmed whether we were sure about canceling the towing fee, saying that with snow approaching, arranging towing ourselves would cost more than their offer. After returning the car, our credit card was still charged an additional $200, and we have yet to receive a receipt explaining the charges. We plan to follow up with Dollar on this matter in the coming days.
The store promoted full insurance. Since it was my first time renting a car in the US, I bought the full insurance for 2 days due to concerns about accidents. However, the store didn't explain how to check for violations or how to pay for them.
The first car I've got was broken.
Give them a credit they fond replacement car fast enough.
At the end got an additional 12% charge for... they are not sure for what.
Apparently they don't list all charges on the quote.
BE ADVISED!!!!!!!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Dollar CHICAGO OHARE INTL AP
Sherry Electra
-
-
-
-
View more >Madeline Surrey
-
-
-
-
View more >Joshua George
-
-
-
-
View more >Rachel Rose
-
-
-
-
View more >A.PATENT
-
-
-
-
View more >