HORRIBLE

I was charged more,AC in the back was none,customer service bad

I always use my own insurance and this is the first time I use EasyRentCars insurance Becouse the person who helped me told me that if u use my own insurance and something happen I had to pay EasyRentCars 2,000 dollars my fault or another people ,maybe is the company rules but that’s rediculous ,I felt the person that helps me very Rude,I got an email where says my car price dropped down I show it to the lady but she says I don’t know Wht is that’s u have to pay this amount so she over charge way more,the was not Wht says the day I booked,I didn’t cancel Becouse I was all ready there and I don’t leave in Orlando I didn’t want to do a lot in state that I was not from ,no one showed me where the car was she says click the remote and U will hear the alarm,every one who was with me r disappointed basically I got the car Becouse we didn’t have another option,is sad Becouse I had downloaded EasyRentCars app Becouse I know ur price on the web is razonable I booked many reservations for friends and we haven’t got problems and experience like I had in Orlando,so I’m sure the lady was the problem

The car was cool, the Volt plug in didn't work. Service was long but staffed was trying it seems. Still disappointed in their California office though.

Double insurance was charged.

Long line at pick up location which is not at the airport. Green motion has a shuttle that picks up at the airport and the car lot is 10 minutes away. Took 1 hour from arriving at Green motion before I was able to complete the paperwork and drive off the lot. Very short staffed.

Easy to use and book cars.

Like: Was good transfer to airport Very nice people
Dislike: I did not like the sunpass charge that we did not know we had to purchase. That was a rip off. I could have paid all my tolls for around 30.00 I went through. They scare you into taking it saying 50.00 if you go through a toll booth with the ones that you have to have a sunpass on your car.They should tell you all about that charge before you rent