I was given a vehicle with expired registration and agent wanted me to continue driving that vehicle. I then was in a accident and agent refused to give me another vehicle.
Fee was 3x what was displayed when booking, due in large part to a $60 SunPass for tolls. Pickup instructions did not include any notes about having to call to request the shuttle, which was necessary. Staff was very nice and courteous, but the process was extremely difficult without being able to speak Spanish. Booked car was not available, so given an SUV with lower gas mileage. Rear tires were low and had to be filled twice. Check engine light and another indicator were on the entire trip, though no issues occurred. Communicating with staff was again difficult during drop off.
“They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were”
About TU Florida:2.0/10
They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were giving it away and I missed my cousin wedding in Orlando.
TU Florida is a cheater. At the time of pick-up nobody of the staff appears and nobody answers the phone. I called all the available numbers more than 10 times and nothing. We waited outside for more than 60min. Such a lost of time and money. I had to find other car to book at the time of my arrival in Miami, and lost the booking fee.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
The worst company ever. Problems with the car. Never answered phone or emails. Overcharged me
Relevant Reviews on TU Florida TU FLORIDA RENT A CAR
H.Khan
-
-
-
-
View more >E.Manzano
-
-
-
-
View more >-
-
-
-
View more >R.Elamin
-
-
-
-
View more >D. ALVES
-
-
-
-
View more >