takes long when drop the car back

easy to use

The car was in excellent condition with only about 3000kms on the clock. The GPS was a must have. We only had a couple of issues with the GPS trying to get us to go up one way streets the wrong way. It also put us into ZTL zones. The issue I have with this is that when looking at a GPS on my phone it warned us not to go into these areas.

Easy to book and great service. We were told in the booking that all tolls were covered but this was not the case in Italy and caused a lot of confusion at toll gates.

The booking was great but we were somewhat surprised that to add my wife as a second driver would have almost DOUBLED the rental!!!!! The practice of charging an advance for fuel of 5 euros per litre is excessive but does ensure the vehicle is returned full of fuel. The representative who accepted the returning vehicle was very helpful and came out to check that the vehicle was undamaged and full of fuel.

Simple and safe

Hertz did not supply the ordered car but different model ,the guy at the counter was very rude .

Like: Largest luggage space as we had a wheel chair.
Dislike: Good car but came at a price I wouldn't normally pay.