Like: Visiting family on vacation an needed a vehicle for transportation. Dislike: Although the vehicle was dependable and efficient we would have appreciated a more economical rental price.
We booked a Dodge-type vehicle but got a Hyundai MPV instead. The car was equally spacious, accommodating 4 people and 5 suitcases. When we found out the trunk couldn't fit all the luggage, we folded down the third row, which created plenty of space. During the trip, there was a small incident where we missed booking an extra room for one night. We realized the trunk area was large enough for one person to sleep. Listening to the rain and train at night, I had a particularly good sleep. The car was new, only driven for 4000 miles, just past the break-in period, with strong power. No issues arose during the trip.
Like: I received my car through Thrifty. Great experience no problems went smooth. They already had my reservation on file when I arrived and car ready. Dislike: I had no dislikes.
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Customer Service
Vehicle met all needs
Dislike: Although the vehicle was dependable and efficient we would have appreciated a more economical rental price.
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