I was disappointed to find that Green Motion doesn’t even have any Passat wagons in its fleet - why base your bookings on a car you actually don’t have? The cost of adding a second driver was excessive. We were booking the car for 22 days, to charge nearly AU$400 for a second driver was straightforward gouging. Had I factored this cost into the rental I would probably gone to a different company. It was raining when we collected the car and continued to rain for several days so we could never really see if all the marks on the car were listed on the rental agreement. When returning the car the time taken to try to identify extra marks on the car was excessive. We really got the feeling you were simply looking for something to charge us extra for as we were aware that you had no intention of having any minor marks fixed. Luckily we had not damaged the car in any way and there were no problems that had not been put on the contract.

Service too slow Sent a walk to back of an unlit car park. Try to sell upgrade car, satnav, extra miles cdw insurance. If I had wanted them I would have booked them!! Petrol was on the red.

Easy to use.

Car great and price. Staff at desk took far to long to check in and out. Was very rude on drop off. The man left me waiting outside at vehicle ( polish man ) served someone who came in after me told me to hang on they had a problem so I was stood outside waiting For quite a long Time. And on drop off was in and out same man and wasn’t made easy.

Great easy to use. Cheapest prices out there would use these again

Hard to find, as I didn't know I was looking for "Green Motion" or that this was inside the hotel.

Quick, easy and good value. I would have benefited from knowing the name of the agency I was picking up from, as it is not visible from the street.

Slow and inconvenient- shuttle took ages to arrive and there was only one person at the check in desk. Process for check in was unnecessarily slow and new costs were added even though we had bought full cover online, ended up missing flight back because shuttle was so slow dropping us back to airport.